Arcade Keeps logging me out

sorry more questions,

Everytime i go into arcade and start playing the games on me forum,

i keep getting logged out, like i would finish playing a game

and see that it has logged me out.

It mostly logs me out while im in a Tournament.

Do you think its my forum or Arcade doing this to me?

ok i see this could be just firefox doing this cause it doesnt log me out
on explorer

[Wolf_Hook]

I had a few members on my forum having this problem. After some digging around it turned out to be an end user problem and nothing to do with the arcade.

Since majority of my forum members are teenagers it is all to do with parents using over protective firewalls and shit like Norton internet security suite.

One kid just turned his off and everything on my forum worked for him. I also have vbPlaza installed and they were getting problems with that as well. All fixed when they adjusted a few settings.

[atcnick]

So is this a "vent" thread or does someone actually come here and tell us what to do to fix the problem?

[Watched]

i think it's merely a vent thread.. this is the only hack installed on my forum which causes the logout problem.. however.. when i log back in.. if i hit remember and don't dwell on a game for too long.. i don't seem to have the problem anymore.. but it always does it atleast once.

[Stifmeister2]

Well it's strange that most people don't encounter these problems at all. It's not easy for MrZeropage to fix these problems if he simply doesn't have them (like most of us).

None of our members have encountered that problem and we have plenty of members playing arcade (some highscores have even taken more than 1 hour). I still think it's a cookie problem, either server side or client side.

[Neo_obs]

ok here is a question for those having problems. Are you using FireFox? and if you are do you have it to clear cookies when you close your browser? And if you do to both are you closing ANY windows immediatly before, during, or after playing the game?

If you answered yes to all the problem lies with you. I would also check to make sure NOTHING clears your cookies at all and see if it happens. Lots of things can cause your cookies to be cleared (i.e. FF settings, Zone Alarm, firewall, anti-virus/spyware.) all these can be related and can be the reasons only some of the users experience this. I myself have 1 and only 1 user that I know of that is having this problem and I am awaiting to hear from him about the 'remember me' box problem.

If you really want someone to help troubleshoot then send me a PM and I will see what I can do But I will need lots of info and access to your arcades.