Major Additions - microSUPPORT for vB4

*** Link Removed ***

[MaryTheG(r)eek]

Originally Posted by kall

Umm.

You may want to re-look at that clause. Why would I download it if I can't use it (or even, some of it.)?

You can download and use it as it is. You can also modify the code to meet your special needs, just you can't share these modifications with others.

As for the last. It means that you can't copy a part of the code (eg a function) and add this code to another script. What's bad on this? None developer permits copy and paste of his/her code to another script.

Maria

[josh2007]

Im having a problem with this but it only seems to be in browsers other than Internet Explorer. When you login to the site its fine but when you go to the support addon it logs you out. And even if you log in again it says thank you for loggin and then it takes you back to the support page and your logged back out. Sounds like a cookie issue.

http://www.findingjesustoday.com

[wIrEs]

Originally Posted by Jabong82

When you click on the NavTab, there should be links under it. There should be "New Ticket", "My Tickets". and "Technician". Do you not have these links?

sorry, i wasn't looking there, it works with vb4.0.3

[wIrEs]

Bug in adding new product category.

When adding " ' " (Prime symbol) in the name of the category, there is a MySQL ERROR.

Invalid SQL:
UPDATE io_microsupport_products
                      SET name='Viewing New Posts or Today' Posts' WHERE id=21;

MySQL Error   : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'Posts' WHERE id=21' at line 2
Error Number  : 1064

reproduce error with:
sample: Viewing New Posts or Today's Posts

[wIrEs]

I would like to know if developer is thinking about adding language support, to be able to change language in product, departments, faqs, questions, answers...etc. I am willing to help traduce into French and Spanish.

Or, my question will be how to create a language file to import to change my categories, faqs, everything i've added to the microsupport system into different languages Or how to add vb rawphrase instead of actual words..

thanks in advance.

[GameFreak2009]

Will this be updated for vB4.0.3PL1? It has some huge style and database issues.

Several Database Error Messages and Also the Style is f*cked up,

[Jabong82]

Originally Posted by GameFreak2009

Will this be updated for vB4.0.3PL1? It has some huge style and database issues.

Several Database Error Messages and Also the Style is f*cked up,

I am running 4.0.3 PL1 and this mod works fine. I'm not sure what the issues you are running into. I just tested it and it works fine on my board. Maybe a conflict with another mod?

[Alex@Mk3OC]

As above running great on 4.0.3 PL1 here as well

[wIrEs]

Originally Posted by Alex@Mk3OC

As above running great on 4.0.3 PL1 here as well

same here..

[docvader]

Any way of changing "HelpDesk" in the navbar to something else, like "Support"?

Changing the title in the options does not change all the various instances of "HelpDesk"

And what stylvars setting changes the header color and background color of the blocks on the main help desk page?

Great mod. Appreciate the work done on this.