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microSUPPORT for vB4 Details »»
microSUPPORT for vB4
Version: 4.6.0, by MaryTheG(r)eek MaryTheG(r)eek is offline
Developer Last Online: Mar 2012 Show Printable Version Email this Page
Category: Major Additions - Version: 4.0.2 Rating:
Released: 12-12-2009 Last Update: 03-30-2010 Installs: 177
DB Changes Uses Plugins Auto-Templates
Additional Files Translations Is in Beta Stage  
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  #212  
Old 02-12-2010, 06:48 PM
Neptun Neptun is offline
 
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i have not any problem with this hack - you did all steps exactly like in the install instructions ?!
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  #213  
Old 02-12-2010, 07:09 PM
meschiash meschiash is offline
 
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Full polish translation for microSUPPORT
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  #214  
Old 02-12-2010, 08:22 PM
below sea level below sea level is offline
 
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I followed all the steps as per the instructions. It is refreshing to know somebody has had the same problem though.
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  #215  
Old 02-15-2010, 05:47 PM
sqzdog sqzdog is offline
 
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I am thinking of dumping Kayako. Any want to import the kbase to vbulleting? It would be in xml format.

Thanks
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  #216  
Old 02-16-2010, 09:13 PM
iHatton iHatton is offline
 
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Great modification, but I am having some problems. Once on the main page of microSUPPORT, all I can see is this:



Cannot create tickets, view open ones, nothing. I have installed various times aswell, done the usergroup permissions correctly and configured the general settings.
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  #217  
Old 02-22-2010, 06:00 PM
balu84 balu84 is offline
 
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After installing the addon, the Average Responce Time shows an indicated value of -351908 Hours : 15 Minutes.
Has anybody the same problem or a solution for fixing it?
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  #218  
Old 02-22-2010, 06:15 PM
Trek Trek is offline
 
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Quote:
Originally Posted by balu84 View Post
After installing the addon, the Average Responce Time shows an indicated value of -351908 Hours : 15 Minutes.
Has anybody the same problem or a solution for fixing it?
Same problem here. I mentioned it, but I've never seen a response about it or a fix.
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  #219  
Old 02-23-2010, 01:48 AM
OPsNaStYM0FO OPsNaStYM0FO is offline
 
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Also I noticed no one has noticed that "Responce" is spelled wrong "Response"
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  #220  
Old 02-23-2010, 06:42 AM
apietersen apietersen is offline
 
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Had this problem too. Strange negative response time. Even after some upgrades.

Finaly I deleted all (test) tickets and created a new ticket from scratch, now it shows normal positive response timing again.
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  #221  
Old 02-23-2010, 08:12 AM
apietersen apietersen is offline
 
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Oeps, just checked again my response time, again a negative response time. Sorry for the confusion. Problem still exists. Hope microHellas can solve this.
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