users not showing up in who's chatting area

In the area that is supposed to say "Users in vbChat", there are no users listed, even if there are users in the chatroom.

It's almost like this part of the code isn't working in the FORUMHOME:

<div class="smallfont">
{$invBChat}
</div>

[sv1cec]

Originally Posted by boysmom

I currently have about 5 people in chat yet at the top, it says Total Users: 2 and in the list it has 2 listed.

If people are in invisible mode on the boards, does that make them invisible in chat so that they aren't listed in the total users? It's not a good thing for people popping into a room and not knowing who is there.

You have to remember that the in the main forums page, the users are not updated automatically. So if you loaded that page 10 minutes ago, and in those 10 minutes 3 more people entered the Chat, they wouldn't appear there. You have to reload the page to see them. Maybe this is your problem?

Rgds

[boysmom]

We refresh and still have the problem.

[Zero Tolerance]

Originally Posted by boysmom

We refresh and still have the problem.

If a user is on the chat and on the forum, then it will show them sometimes in the chat and sometimes not, as they refresh or go onto a forum, the system registers them in the forum instead of the chat.

Only when they refresh the chat page or an iframe refreshes will it then register them inside the chat.

- Zero Tolerance

[rrr]

I'm still having the problem with no message being show for "No Users in VbChat" or when there are users, no usernames showing up.

Anything you can do to help me diagnose this?

[boysmom]

We have the database errors corrected and the chat is running. We're still having the users online issue too and as soon as we installed chat, the boards stopped showing the users online as well. I know it's not a refresh problem. Several people are on the boards and they aren't in chat because we have permissions turned off right now for everyone but the moderators. Therefore, the people are on the boards only and they aren't showing up in the users online list on the boards.

vBulletin says it's not their problem because it started when we installed this hack.

[Zero Tolerance]

@ rrr & boysmum - If your getting errors, such as "No Users Currently in vBChat" or the normal default users not showing up, then i have to say it again i'm afraid, you have made a mistake while editing ROOT DIRECTORY/index.php, also ensure your using the latest vBulletin version, i can't garentee it will work on previous versions.

- Zero Tolerance

[rrr]

@ ZT, I have the very latest vbulletin installed and I've re-applied the changes to the directory/index.php file and it's still not working.

Can you post what the revised index.php should look like before and after the hack so I can confirm the right lines have been replaced and changed?

[rrr]

ZT, Can you post what the revised index.php should look like before and after the hack so I can confirm the right lines have been replaced and changed?

[Zero Tolerance]

Sorry, the rules are you can't post any vbulletin php files at all.

- Zero Tolerance

[rrr]

In the hack instructions it shows a snippet of vbulletin code and the code that should be replaced.

That's all I'm asking is for you to post the larger snippet of original vbulletin code (not necessarily the whole file) and the revised same code how it should look after the vbchat changes are made.

I just need to make sure I didn't remove too much or too little vbulletin code.

I'd really like to get this working properly, and since you insist that the errors must be in my index.php changes, I'd like to be able to double check my work.

Not asking you to break the rules at all, just post the before and after of a few lines of code.