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  #11  
Old 07-29-2011, 07:38 PM
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Tasking Mickey Tasking Mickey is offline
 
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Quote:
Originally Posted by BirdOPrey5 View Post
What web browser is she using? Can she try another one?
She's using Firefox 4, like me. And she says other people are going though the same problem, so it must be within the site shouldn't it?
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  #12  
Old 07-29-2011, 09:58 PM
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BirdOPrey5 BirdOPrey5 is offline
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If it's not a cookie problem I can't imagine how it's a site issue.
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  #13  
Old 07-29-2011, 11:07 PM
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HMBeaty HMBeaty is offline
 
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Do you allow your users to browse your site with both:
Code:
www.yoursite.com
and
Code:
yoursite.com
?
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  #14  
Old 07-29-2011, 11:48 PM
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Quote:
Originally Posted by HMBeaty View Post
Do you allow your users to browse your site with both:
Code:
www.yoursite.com
and
Code:
yoursite.com
?
Well.. when I go to mysite.com/forums/, it loads up fine, and same goes for www.mysite.com/forums/, they both load up fine.

Any other thoughts? she said, one user switched to the "blue" skin, and the problem stopped, but then she said another user uses the orange skin, without no problems.

So, what's up?
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  #15  
Old 07-29-2011, 11:55 PM
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Ok, here's a suggestion. Add this to your .htaccess to your root directory and see if it fixes the problem. This will redirect all non-www url's to www url's
Code:
RewriteEngine On
rewritecond %{http_host} ^yoursite.com
rewriteRule ^(.*) http://www.yoursite.com/$1 [R=301,L]
Be sure to replace yoursite.com with your url
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  #16  
Old 07-30-2011, 12:01 AM
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Quote:
Originally Posted by HMBeaty View Post
Ok, here's a suggestion. Add this to your .htaccess to your root directory and see if it fixes the problem. This will redirect all non-www url's to www url's
Code:
RewriteEngine On
rewritecond %{http_host} ^yoursite.com
rewriteRule ^(.*) http://www.yoursite.com/$1 [R=301,L]
Be sure to replace yoursite.com with your url
Root directory? as in the public_html folder? or in the forums folder?
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  #17  
Old 07-30-2011, 12:02 AM
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Quote:
Originally Posted by Tasking Mickey View Post
Root directory? as in the public_html folder? or in the forums folder?
public_html
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