PSD Attachment Upload Problem - Resize Failed

[ifitsmedia]

I have been trying with a 10px X 10px PSD and I always get the "resize failed due to...." error, but not database error emails.

I have only received a couple of those database error emails but this resize failed error happens every single time I try to upload a PSD file, regardless of it's size.

[Lynne]

Have you tried this with all your modifications disabled and using a totally default style? And are there any errors in the error_logs when you get the resize failed error (there should be)?

[ifitsmedia]

Hi Lynne, thanks for the suggestions.

I have not tried with all mods disabled. I'll give that a go shortly.

I have tried with the default style, same error.

Where is this error_logs you mention? I have checked my server error log in cPanel and there is nothing.

[Lynne]

You would have to ask your host where your error_logs are.

[ifitsmedia]

Oh, I already checked the server error logs... there's nothing.

I thought you were talking about some error log in VB.

[Lynne]

No, there are no error logs in vB.

I was able to upload a psd file on my test site (no mods) with no problem.

[ifitsmedia]

Ok I just found out something very odd.

This error on uploading a PSD file is only happening to Administrators. Mods and all lower ranks do not have the problem.

Does that bring up any other possible ways of troubleshooting this?

Also, is there a way I can easily disable/enable all mods just to test this?

[Lynne]

With it only happening to admins, that makes it sound even more like it's a mod.

Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS', true);