What qualifies as ''good support'' and ''helpful''?

[Paul M]

and in a few years time, these will be the "good old days".

[Xencored]

Originally Posted by BirdOPrey5

but I do know even if someone doesn't know the answer it's better to reply and say that then nothing at all... even if all you say is "I read your question but really can't help you" is better than nothing

I dont agree with you here
if i posted the "I read your question but really can't help you" you would be surprised how many people would bash into you for the lame reply's

Originally Posted by Paul M

and in a few years time, these will be the "good old days".

God help us all than :erm:

[borbole]

Originally Posted by BirdOPrey5

To the original poster...

but I do know even if someone doesn't know the answer it's better to reply and say that then nothing at all...

If people would do that would be extremly annoying. If you don''t know the answer to something, it is much better not say anything at all, than posting rubbish. Like at this thread for example, the second post.

https://vborg.vbsupport.ru/showthread.php?t=245449

P.s. Just out of curiousity, how it was in the good old days? I have read several old posts/threads here and I didn''t see any difference with now.

[BirdOPrey5]

Originally Posted by borbole

If people would do that would be extremly annoying. If you don''t know the answer to something, it is much better not say anything at all, than posting rubbish. Like at this thread for example, the second post.

https://vborg.vbsupport.ru/showthread.php?t=245449

P.s. Just out of curiousity, how it was in the good old days? I have read several old posts/threads here and I didn''t see any difference with now.

I'll grant you I wouldn't rush to post "I don't Know!" in every post I don't know the answer but if it's been 3 days and someone has bumped it each day then a quick note saying I've taken the time to read your request but honestly can't help you from 1 person is nicer IMO then just letting the poor guy talk to himself.

[JacquiiDesigns]

Originally Posted by Paul M

and in a few years time, these will be the "good old days".

LOL

[Xencored]

Originally Posted by borbole

P.s. Just out of curiousity, how it was in the good old days? I have read several old posts/threads here and I didn''t see any difference with now.

Well ive been here 2-3 years only
it was awesome back than everyone helped everyone
support was great
people where nice "nicer"

it was a community imo now its

how do i do this thanks cya till next time etc...

hi how do i do this
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ANY EXPERTS HERE!!!!!!!!!
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people posting in the wrong section "because they cant be ar**d to read the forum names"

sure there was this back than, But i dont think it was so many

Also i did tons and tons of reading when i started people dont even do that now...

[TheMayhem]

Originally Posted by Paul M

and in a few years time, these will be the "good old days".

lol but.... The sad thing is Paul is speaking the truth.

[Zachariah]

No reply should not stop progress of finding an answer. Expand your search using google, bing, yahoo, and others across the web. You may find other people across other websites with the same Q&A. You may have to translate other languages to your native language to get the answer you need.

On a volunteer based support site (like this one), I prefer no answer to an "I don't know" comment. If paying for support (per incident or on retainer) a timely answer is the best practice.

I have also seen self answered questions by the person making the request assist other people with their problems as well. They find the answer and return to post an answer to their own question.

[eSekar]

Zachariah looool I once needed something which nobody could fix for me, searching for days everywhere I found the answer in a Jap site (I used Japanese search words lool) anyway, no translator could translate the solution for me cause apparently it wasn't really Jap Language, it was something like a slang or a street lang (unofficial language).

I had to fake a myspace account (Hot Chick with Hot Photo :P) and added like 13 Jap guys, made one of them my best friend & made him translate that page for me

That, I can't forget :P

[BirdOPrey5]

Originally Posted by eSekar

I had to fake a myspace account (Hot Chick with Hot Photo :P) and added like 13 Jap guys, made one of them my best friend & made him translate that page for me

That, I can't forget :P

There is so much win in that I am in awe.:up: