Need support with strange VB problem

[Lynne]

For some modifications, there is more to disabling them than just turning off the plugins themselves. Sometimes files that were uploaded need to be removed; template edits removed; seo htaccess file changes removed; or code edits undone.

Do you have a test site? Try to replicate the problem on there and then undo your modificaitons completely and see if you still have the problem.

[Trana]

Can you clarify a little bit of the above recommendation? I know VB pulls in data from non-VB files, is there a list of how and when it will do this? I will go through these files and see if there is anything glaringly obvious.

This shouldn't have anything to do with a template as from my understanding the email notification process runs with phrases and not a full template. I reimported the language file so my phrases are up to date.

No SEO changes or htaccess updates made on my side.

Thanks for helping out.

[Lynne]

The only list of files would be with each modification.

The thing is, on a totally default board, this works just fine. So something is going on with your particular board which is causing problems. We can only assume that somewhere along the line, you made some sort of code edit and broke this. So, the thing to do is try to undo everything and see if you can find that thing that broke it.

[Trana]

I understand, I'm just trying to find something a little easier than uninstalling every mod.

I will set up a test site with the BB and try removing things there, thanks.

[Lynne]

Since I don't know your board and what you've done, I can't really suggest specific things to try. All I can do is speak generally about how I would go about finding the problem if it were on my board. Sorry.