Some games won't record scores for users

I'm having difficult with a game I downloaded that won't record scores for some users.

It works perfectly for me (Admin) but won't work for other users (Including other Admins). Game plays fine but it won't record their scores.

Is there any error logging I can look at to see what's happening? Or maybe somehow turn on a debug option?

[stangger5]

Has anyone tried changing the Server-Timeout (seconds) for Score-Submission ??

Admin >> Arcade >> Main settings,,

Server-Timeout (seconds) for Score-Submission
After X seconds gameresults get a timeout when transmitted from the game to the arcade.
The lower the better (more secure), depends on your serverspeed (Default: 3 seconds)
If users complain about timeout-errors, increase this value a little..

Try changing it to 5 seconds..

[trashman]

Already have tryed that and it won't make any diffrense what so ever.

[BirdOPrey5]

I changed the timeout to over 600 seconds (not caring about cheaters for the moment) and it still didn't make a difference... even a game that I only played for a minute or two still would sometimes not submit the score.

[JVSP]

getting this error also

[IvyKeepMommy]

So are we...

[nick-harper]

I am also getting this issue. It just says "unable to submit score".

[NolimitMike]

same here can anyone help on this problem

[Bluefin221]

Do the usernames have a space within them, like blue fin for example instead of blue_fin to connect the name?

I found that anyone with a blank space in the username could not play the arcade, or if they could, couldn't submit scores.

[NolimitMike]

My problem only happens in firefox. Same computer same user uses firefox does not submit score on ie it does

[inciarco]

I Quote this Post I Just Made that Can be Useful to Perhaps Solve when Scores are not being Saved on Mozilla FireFox and also when Games don't Work as they should. (With Google Chrome and Internet Explorer the Score Problem don't Occur, so it's something with FireFox):

Originally Posted by inciarco

On the CPanel Application where you can Configure Your Account, there is an Option for "Hotlink Protection", there you can set to Enable/Disable thar Feature and also the URLs that won't be Affected by it and the Files You'd like to Protect; and also the Option to "Allow Direct Requests of URLs of Files with the Web Browser" when the Hotlink Protection is Enabled, which is the one that is needed to be Activated for the Images to be Displayed on FireFox.

I Also Realized that this same Option when Enabled allow the Scores to be Saved on the IBProArcade Arcade Systemm which otherwise would'nt be Saved for many Games, and also things like the Sound in some Games that didn't Worked Before is Now Working Fine after Enabling that Option on the Hotlink Feature.

My Best Regards.