Major Additions - microSUPPORT for vB4

*** Link Removed ***

[Naxon]

Originally Posted by MicroHellas

You need to go throught the setup (microSUPPORT at admincp) and then to assign usergroup permissions.

Maria

Already done...

[tyfoon]

Originally Posted by taffy056

Maria,

Just so you'll know I am getting a database error as well like Bart above, its on Tickets ToDo and when you click on a ticket

Best wishes for the season if you don't have the time right now to do anything

Craig

Solution , change

<?php
// Setup PHP Enviropment
error_reporting(E_ALL & ~E_NOTICE);
// Define Contants
define('THIS_SCRIPT', 'support');
// Cache Templates & Variables
// get special phrase groups
$phrasegroups = array(
	'microsupport',
	'postbit',
	'posting'
);
$specialtemplates = array(
    'smiliecache',
	'bbcodecache',
	'attachmentcache',
);

in

<?php
// Setup PHP Enviropment
error_reporting(E_ALL & ~E_NOTICE);
// Define Contants
define('THIS_SCRIPT', 'support');
// Cache Templates & Variables
// get special phrase groups
$phrasegroups = array(
	'microsupport',
	'postbit',
	'posting'
);
$specialtemplates = array(
    'smiliecache',
	'bbcodecache',
	'attachmentcache'
);

[MikalMirkas]

I'll just use Projects, good mod anyway!

[taffy056]

Nope didn't work for, here is the error I am getting if that helps, thanks anyway

Database error in vBulletin 4.0.0:

Invalid SQL:
SELECT * FROM microsupport_departments WHERE id= LIMIT 1;

MySQL Error   : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'LIMIT 1' at line 1
Error Number  : 1064
Request Date  : Wednesday, December 23rd 2009 @ 06:45:20 PM
Error Date    : Wednesday, December 23rd 2009 @ 06:45:20 PM
Script        : http://www.website.net/forums/support.php?do=replyticket&ticketid=
Referrer      : http://www.website.net/forums/support.php?do=tickets
IP Address    : 0.0.152.18
Username      : name
Classname     : vB_Database
MySQL Version : 5.0.88-community

[tyfoon]

@taffy did you turn departments on in the admincp ?

and specified them there ?

[MaryTheG(r)eek]

Hello,

A bug reported for database error when clicking on ticket's title (Tickets ToDo). My apologies, a var declaration has left out there. Just upload support.php from the new ziped file.

Again sorry
Maria

[MaryTheG(r)eek]

Originally Posted by taffy056

Nope didn't work for, here is the error I am getting if that helps, thanks anyway

Database error in vBulletin 4.0.0:
 
Invalid SQL:
SELECT * FROM microsupport_departments WHERE id= LIMIT 1;
 
MySQL Error   : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'LIMIT 1' at line 1
Error Number  : 1064
Request Date  : Wednesday, December 23rd 2009 @ 06:45:20 PM
Error Date    : Wednesday, December 23rd 2009 @ 06:45:20 PM
Script        : http://www.website.net/forums/support.php?do=replyticket&ticketid=
Referrer      : http://www.website.net/forums/support.php?do=tickets
IP Address    : 0.0.152.18
Username      : name
Classname     : vB_Database
MySQL Version : 5.0.88-community

Fixed. Sorry for troubles.

Maria

[bart6767]

Originally Posted by MicroHellas

Fixed. Sorry for troubles.

Maria

Nice one that works .

[taffy056]

Okay Maria that fixed that problem - thanks

But have another now, you know when you go to the ticket in the todo section, when you reply to the ticket I get a

500 Internal Server Error

when I refresh the message it is there

[bart6767]

Originally Posted by taffy056

Okay Maria that fixed that problem - thanks

But have another now, you know when you go to the ticket in the todo section, when you reply to the ticket I get a

500 Internal Server Error

when I refresh the message it is there

I just tryed that and it works for me .