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  #1  
Old 10-18-2014, 05:31 AM
GeNeRaL-MaNaGeR GeNeRaL-MaNaGeR is offline
 
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Default problem about : fatal error xcache not installed etc..

HeLLO

what's up all ? , i hope everyone is well and have good day : D

I don't know if my post was on right place ...


my subject or problem is :

----------------------------------

I and my friends was in forum post everyday and it's work everything good

But before 2 Or 4 days .. It's not showing the page forum seriously

It's show this :

Fatal error: Xcache not installed in [path]/includes/class_datastore.php on line 506 : (

I really want help and maybe problem is with the hosting Vbulletin .. Right ??

and take a look this forum page : you can see : http://www.ba9bnat.com/vb/

hope the admin or moderator reply and help please

Thanks
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  #2  
Old 10-18-2014, 05:48 AM
ForceHSS ForceHSS is offline
 
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GeNeRaL-MaNaGeR

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.
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  #3  
Old 10-18-2014, 10:24 AM
GeNeRaL-MaNaGeR GeNeRaL-MaNaGeR is offline
 
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oh hey , " license" ?

Oh i jus want solve my problem why i must pay ? or what ?

and my account email validation .. where i can see customer number ?
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  #4  
Old 10-18-2014, 10:36 AM
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ozzy47 ozzy47 is offline
 
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You need to be a licensed vBulletin customer to receive support for the vBulletin product.

If you are a licensed customer, follow the directions Force said.
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  #5  
Old 10-18-2014, 11:05 AM
GeNeRaL-MaNaGeR GeNeRaL-MaNaGeR is offline
 
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hey " ozzy47 "

hmmm in the second forum vBulletin.en ...

they tell me like that you need to be licensed customer , and number customer . etc ?

but i told them i have problems with that how i can be or get number customer ??

need help please
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  #6  
Old 10-18-2014, 11:09 AM
ForceHSS ForceHSS is offline
 
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Did you buy the forum software for your site from vbulletin.com
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  #7  
Old 10-18-2014, 11:58 AM
Mark.B Mark.B is offline
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This has been posted all over vbulletin.com and multiple times in the ticket system too.

The user is, it appears, just a member of a vBulletin-based site that has gone offline.

He needs to contact the site owner, there's nothing vBulletin can do to assist. We don't control or have any power over sites that run our software. The site owner can contact us if he needs assistance.
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  #8  
Old 10-18-2014, 12:11 PM
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ozzy47 ozzy47 is offline
 
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Thanks for the heads up Mark.
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