some users can't replay

[stryker2012]

Hi ,
I have a problem with VB 4.1.10 ,
some of members cant replay the threads ,but the others can and It works for me ,

I used https://vborg.vbsupport.ru/showthread.php?t=279480 this page to fix it ,
I disable the everything with this code "define('DISABLE_HOOKS', true);"
and now they can replay ,but plugins dont work !
what is next step to fix the forum ?

please help me ,
thanks

[Lynne]

The next step is to disable all Products at Admin CP -> Plugins & Products -> Manage Products -> Disable AND uncheck all the plugins at Admin CP -> Plugins & Products -> Plugin Manager. You must do BOTH of those steps in order to disable all non vBulletin Modifications. Then remove that line from your config.php file and turn on your products one-by-one until replying breaks again and then you will know which modification is causing the issue.

[stryker2012]

when I removed the line on (config) its same as before ,
Now I put back the line on the config and still same problem ,
I dont know what can I do with it ?

[Lynne]

That makes no sense. You said in your first post that when you add the line to your config.php file to disable the plugins, that things worked. Now you are saying they don't?

[stryker2012]

yes, the first time that worked (they said )
I created a user for myself to see whats going on , and I was turning on the plugins ,
the first plugin I got a error (cant replay) and I tuned of the plugin back and It didnt work ,
after that I put back the line to config.php and it didnt work too,

[Lynne]

OK, then keep the plugins disabled via that line in the config.php file and create a new style with no parent:

• Styles & Templates > Style Manager > Add New Style
• Parent Style: No Parent Style
• Title: Default vBulletin
• Allow User Selection: Yes
• Save

Now see if you can reply (remember to keep those plugins disabled when testing this!).

[stryker2012]

No it didnt work,
I have 9 groups ,(Owner-staff...........)
the test's account doesnt work on member's group , but when I change it to staff's group it works !!

[John Lester]

Have you triple checked the permissions in Forum Manager? If moving the account from one group to another fixes the issue, it's a permission problem with that user group (non working one) and the forum(s).

[stryker2012]

I did , Some of members can replay , but some of them cant ,
1 of staffs cant replay ,
Should I change the version ?

[Lynne]

What is in your error_logs (if you don't know where they are, ask your host) at the time they have the problem?