'Unlicensed' Issue

[Cieran]

I've been waiting for my account to be licensed all day, how come it hasen't happend? It's been added to the vB Account. How long does this take?

[ForceHSS]

anything up to 3 hrs so if it has been longer than that check to make sure your mail here is the same in the members are at vbulletin.com

[Dismounted]

Cieran,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.

[Cieran]

I've now tried 3 email's, it's been added to the account and I've had the confirmation email yet it still says Unlicensed?

[ForceHSS]

in https://members.vbulletin.com/member...t_priority.php make sure you have ticked vbulletin.org under Site Permissions

[Cieran]

Originally Posted by ForceHSS

in https://members.vbulletin.com/member...t_priority.php make sure you have ticked vbulletin.org under Site Permissions

Yes it has been.

[ForceHSS]

then if you have done that and still not working then use the support ticket after all you did pay for it

[Paul M]

There are a few technical issues with the script that does this atm.

They will be looked at in the next few days.

[BirdOPrey5]

crenpymntep,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.