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  #1  
Old 04-09-2012, 08:59 PM
Dark Navi Dark Navi is offline
 
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Default pwreset not working

So I'm having trouble with pwreset atm, here is what I'm getting;



Do any of you have any ideas or answers?

If no image is showing: http://puu.sh/oMfn
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  #2  
Old 04-09-2012, 09:19 PM
ForceHSS ForceHSS is offline
 
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not enough info to even help
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Old 04-09-2012, 09:21 PM
Dark Navi Dark Navi is offline
 
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Quote:
Originally Posted by ForceHSS View Post
not enough info to even help
That's as much info as I have..

Tried disabling hooks/messing around with URL..

Using 4.1.9 and just not working.
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Old 04-09-2012, 09:23 PM
kh99 kh99 is offline
 
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So you're talking about password reset? Your first post says "here is what I'm getting" then there's nothing there, so that's confusing. Are you saying you're getting a blank page?
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Old 04-09-2012, 09:27 PM
Dark Navi Dark Navi is offline
 
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Quote:
Originally Posted by kh99 View Post
So you're talking about password reset? Your first post says "here is what I'm getting" then there's nothing there, so that's confusing. Are you saying you're getting a blank page?
When I click 'Click HERE'



I get the page that I showed in my OP
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  #6  
Old 04-09-2012, 09:29 PM
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SEOvB SEOvB is offline
 
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A generic server error really isn't enough to go on.

One thing you could check is to manually disable vBSEO (if you have it installed) via the vBSEO dashboard. Disabling hooks sometimes doesn't fully disable vBSEO. You could also try temporarily clearing any .htaccess files in your forum or root directory.

If those things don't work, I'd just consult your hosting company.

-Nick, SEOvB Developer
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Old 04-09-2012, 09:31 PM
kh99 kh99 is offline
 
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Quote:
Originally Posted by Dark Navi View Post
When I click 'Click HERE'



I get the page that I showed in my OP
Oh...the confusion is that your OP doesn't show anything, but when I quoted it I noticed that there's an image that's blank (for me anyway). I think they sometimes take time to appear. ETA: OK, I see it now.
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Old 04-09-2012, 09:49 PM
Dark Navi Dark Navi is offline
 
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Quote:
Originally Posted by SEOvB View Post
A generic server error really isn't enough to go on.

One thing you could check is to manually disable vBSEO (if you have it installed) via the vBSEO dashboard. Disabling hooks sometimes doesn't fully disable vBSEO. You could also try temporarily clearing any .htaccess files in your forum or root directory.

If those things don't work, I'd just consult your hosting company.

-Nick, SEOvB Developer
My host isn't sure either, and I don't use vBSEO
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  #9  
Old 04-09-2012, 10:01 PM
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SEOvB SEOvB is offline
 
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I...find it hard to believe your host doesn't know. Do you have the ability to check the apache logs yourself? If so, feel free to pm me (not sure if they're 'sensitive' or not) the most recent entries.

Have you tried opening up a vBulletin ticket?

-Nick, SEOvB Developer
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  #10  
Old 04-10-2012, 12:53 AM
FlowHRS FlowHRS is offline
 
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The issue has been resolved
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