White screen

[leannet]

Last night I installed "Advanced Post Thanks / Like" and "Random smilies"
My forum was working fine last night, today no one can get in, it's just a white screen.
I have disabled both the new things I installed but I am still getting a white screen.

--------------- Added [DATE]1322004191[/DATE] at [TIME]1322004191[/TIME] ---------------

The white screen shows up when we use the direct link www.forum.com
but the site works fine when we use www.forum.com/index.php

[Simon Lloyd]

That sounds like a .htaccess redirect issue

[leannet]

How do I fix that?

[Simon Lloyd]

got a link to your forum?

[leannet]

<a href="http://www.mumsmeeting.com" target="_blank">www.mumsmeeting.com</a>

[Simon Lloyd]

You can also check your cookie settings in your vbulletin options

[leannet]

session timeout = 900
Path to Save Cookies - Suggested Settings = /
Cookie Domain - Suggested Settings = (blank)

[Simon Lloyd]

Right, check how you have your hoempage set in vbulletin options and your url

[Mr_Running]

Disable All Plugins via config.php
then right under <?php
place

define('DISABLE_HOOKS', true);

and Save
Yes delete your cookies and cache

This will get you back up to sort it out.


path=
forum root-->includes-->config


----------------------------------------
Edit:
Here is a longer version and maybe more clear

Disable the plugin/hook system globally

This can be helpfull if you created / installed a plugin or product which has broken your forum and you are not able to access the AdminCP anymore.

To disable the plugin/hook system open your config.php which can be found in your forumroot/includes directory

Just below
Code:

<?php

enter
Code:

define('DISABLE_HOOKS', true);

and save the file.

If you would like to enable the plugin/hook system again, either remove the line again or simply comment that line out. To do so, add two forward slashes " / " so it will look like

Code:

// define('DISABLE_HOOKS', true);

Next time you would like to disable the plugin/hook system again
you simply have to remove those two " / ".

If you are able to access your AdminCP go to

AdminCP -> vBulletin Options -> vBulletin Options -> Plugin/Hook System

And set it to No to disable.

Okay off to sleep I go...Night

[Simon Lloyd]

Also check your settings in these locations:
http://www.mumsmeeting.com/admincp/o...roup=forumhome
http://www.mumsmeeting.com/admincp/o...ogroup=address
http://www.mumsmeeting.com/admincp/o...ogroup=general

Check that your forum read is set to Inactivity/Cookie Based too as for some reason you are set not to deliver cookies which is why your session hash is being displayed on every url.