Serious issue! Need help please!

[soulz2003]

Since the upgrade from vb 3.8 to 4.1.6

All our moderators and registered users have been banned from the website upon entry (logging in). I have disable all plugins and this is not the cause.


http://imageshack.us/photo/my-images/408/unled2l.jpg/


And everytime i try to save a setting in the usergroup it reverts back to no

http://img847.imageshack.us/img847/7587/unled3dq.jpg

I really need some serious help!

Thank you for your time!!

[Spacehopper]

This is probably not the site you are looking for!
You attempted to reach min.us, but instead you actually reached a server identifying itself as *.minus.com. This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version of min.us. You should not proceed.

hmmmmmm

[soulz2003]

uploaded again somewhere else.

[TheLastSuperman]

What modifications do you have installed?

You can view via AdminCP > Plugins & Products > Product Manager

[soulz2003]

I have disabled every single one. Still no go. Here is the list

Product : Who Has Read a Thread
Product : VSa - Visitors in Last X Hours
Product : vBulletin CMS
Product : AWCoding- Back-End
HTML Markup in Recent Threads
Nestaron's ModCP User Administration
Skimlinks Plugin
Separate Sticky and Normal Threads
vBSEO
vBslideshow
vBulletin Blog
Product : VSa - Auto Birthday Greeter

Instead of the banned message i am getting you do not have sufficient permission for moderators and normal users. Its definitely the usergroup issue but cannot figure out what it is. The person who upgraded our site from 3.8 to 4.1.6 did not do something right and is now unwilling to help. He initially charged 1,250$ for the whole thing including his own errors (and couldn't even fix it) and the time it took to respond to us via email. I refuse to pay for a broken service (he said in his invoice fine no charge) but seems like he no longer wants to help as a result. So frustrated!

[borbole]

Can you check the permissions for those groups, at the is banned area? What is it set to there?

An upgrade should not cause any such errors, that is if it is done properly. Did it happen imemdiately after the upgrade or was some other modification applied to the forum before this issue started to happen?

[soulz2003]

it was like this from the beginning. At the start normal users and moderators could not send PMs says something like

" ___________ has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.
If you are trying to send this message to multiple recipients, remove ______ from the recipient list and send the message again."

After a day people getting banned. Progressively got worse yes. But I could not save usergroups permissions correctly since the upgrade. Also just noticed that my vbadvanced editor toolbar is missing and this
http://imageshack.us/photo/my-images/84/unled4xr.jpg/

Just a load of issues.

As for the banned section I found this:
Banned Users: Permanent Ban Usergroups: BANNED, Registered Users, Unregistered / Not Logged In, Users Awaiting Email Confirmation

[TheLastSuperman]

Originally Posted by soulz2003

I have disabled every single one. Still no go. Here is the list

Product : Who Has Read a Thread
Product : VSa - Visitors in Last X Hours
Product : vBulletin CMS
Product : AWCoding- Back-End
HTML Markup in Recent Threads
Nestaron's ModCP User Administration
Skimlinks Plugin
Separate Sticky and Normal Threads
vBSEO
vBslideshow
vBulletin Blog
Product : VSa - Auto Birthday Greeter



Instead of the banned message i am getting you do not have sufficient permission for moderators and normal users. Its definitely the usergroup issue but cannot figure out what it is.

3.8 to 4.1.6... Did you upgrade all of the above listed modifications to their 4.x versions? If some were not available disable them for now... does the error still persist?

It seems like a outdated plugin issue imo.

[soulz2003]

when i checked he had some plugins from 3.8 after upgrading to vb4 and i asked myself why? But the site was functional the first 2 days (although many many issues). I just went along and removed all the old ones. But I still see my home for vb3.8 (vbadvanced) and new home vb 4.0. There are definitely some 3.8 stuff lingering around. You think i should uninstall all plugins? I have disabled them, isn't that pretty much same thing? I may be wrong about that.

Thank you.

[TheLastSuperman]

Click on the links in admincp for the mods, if it brings you here to a 3.x version you know to disable for now, if you uninstall some mods it removes the previously saved data (permanently so be careful, you cannot recover this without a backup and for novices restoring is tedious) and you may wish to update that mod at a later time when it becomes available for 4.x etc etc. Very rarely some plugins even when the overall modification is disabled, do not disable all the plugins associated so I would also check the plugin manager to ensure they are disabled or if there was at one point a single plugin added that could be outdated.

You can also try disabling the modifications globally in the config file, see here and reference the top information only about disabling via config.php using define('DISABLE_HOOKS', true);
- https://vborg.vbsupport.ru/showthread.php?p=2179671

When they are disabled globally via the config file does the error still persist?