The Arcive of Official vBulletin Modifications Site.It is not a VB3 engine, just a parsed copy! |
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#1
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How good or bad is vB on support?
Hi
I'm just about to buy vB 4.x Publ.+Mob. suite, but first I wonder how good or bad they are on supporting their customers? Or maybe I totally have to rely on this forum for help? I've seen discussion-examples where customers bought the mobile site and first got offered one price ($99) and when charged actually got charged $199 instead, but no one from vB even seems to be addressing this issue... But on the other hand vB claims to have very rapid support and has a large customer base... Please advice - thanks! |
#2
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Quote:
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#3
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If you are buying the siute you get support through the vbulletin ticket support system so you don't need to rely on the forums but you can if you want to.
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#4
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I don't rely on the ticket system often, i prefer to use the forum for support.
Ross |
#5
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If you will need fast and personal support then it would be better to use the Ticket System.
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#6
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But, vbulletin will not support any vbulletin software that has been altered.
Meaning you can not have any addons added to your site to get support. |
#7
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Quote:
The model and price changed. Some people paid $99, that was prior to the launch of the app proper, and before the new model, which allows the users to publish the apps under their own accounts. |
Благодарность от: | ||
TheLastSuperman |
#8
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Support is great and if you use a third party modification or style then they should provide support or simply come here and the community is generally more than helpful .
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Благодарность от: | ||
borbole |
#9
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The support is okay. Buth for a small question/explain the are &%$#.
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#10
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THANK YOU all for many good answers! It really helped my decision to get your insights on this :-)
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3 благодарности(ей) от: | ||
borbole, HMBeaty, TheLastSuperman |
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