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  #1  
Old 10-10-2010, 11:01 AM
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valdet valdet is offline
 
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Default Missing guest emails on Contact Us page

I have a problem on vB3 where if a guest user contacts me through Contact Us form, their email is not sent to me on mail. There is no way for me to contact the guests where they report or ask about anything on my site.

Although email field is required for guests and cannot be left blank, on email report all I get is similar to following

Quote:
Referring Page: http://www.mysite.com/forum/
IP Address: xxx.xxx.xxx.xxx
User Name: Unregistered
User ID: 0
Email:
Does anyone know why this problem occurs. Is anyone else having the same problem? I have few hacks installed and vBSEO.

I appreciate any tips.

Thanks
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  #2  
Old 10-10-2010, 03:10 PM
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Lynne Lynne is offline
 
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This works fine on my 3.8 site. Try using a totally default style and then test it.
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  #3  
Old 10-11-2010, 08:12 AM
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valdet valdet is offline
 
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Thanks Lynne,

I tried with a default style and I also reverted the contactus template to default, then disabled vBSEO and No-Spam for Contact Us page. But it didn't work.

We use Google Apps for emails so all emails from that page are looking like coming from us and not showing the real user email which they entered on top of page.

After checking the code in sendmessage.php, I changed the vbmail function which creates the email and now we are able to see the user email as well.

Here is the code which worked in my case

Code:
        vbmail($destemail, $subject, $message, false, $vbulletin->GPC['email'], '', $email);
Now instead of guest names in email header, we get their email accounts.

Thanks and I hope other members with similar problem, find this useful.
Val.
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  #4  
Old 10-11-2010, 02:17 PM
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Lynne Lynne is offline
 
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Thanks for posting what worked for you.
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