Huge problem with speedfire

[delxoz]

Hi guys

I hope that someone here can help me to solve one really big and frustarating problem.I upgraded my vbulletin from 3.8.1 to 3.8.4 but guess what.From +30 forums I received 23.After upgrade everything is okay,everything seems okay.But when I go in admin panel and lets say go to Forum Manager --> Save display order without to change anything and boom.Over 10 forums just disappear.I am trying to fix this from week.In database everything is okay,physically forums are in the database,they still exist but in forum manager they are missing (also on the home page).It is not necessary to use forum manager in order to disappear the forums,if I go to lets say members control and try to change some members settings after hitting the save button my forum sections disappear.I tried new installs,upgrades,deletion of speedfire theme but everytime result is the same...Please give me some directions how I can fix this,do you have any idea ?

Thank you!

[Lynne]

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS', true); 


Also, look to see if anything is in your error_logs (if you don't know where they are, ask your host).

And, let's see what is in Maintenance > Diagnostics > Problematic Webserver Modules

[delxoz]

All mods/plugins were disabled - I forgot to mention that.The check for problematic modules returned no errors.Honestly I see such error for first time,I searched in google with hours for such a problem but as it seems this is happening for first time.

The problem is obviously not in the template,it is not in the database (everything is on place there),files are the newest 3.8.4 patch 1 what left ?

I will check the error log too but I doubt to find something there.

Update : error log is empty ...

[Lynne]

Have you tried to Rebuild Forum Information in Maintenance (do a backup beforehand)?

[delxoz]

Yes and guess what - sections disappear again... This is really bad situation because I don't have any idea where is the problem

[Lynne]

Why don't you put in a support ticket over at vb.com.

[delxoz]

I tried but thier support is slow and few days of emailing leaded to nothing.However I am going to try again.