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  #1  
Old 12-07-2008, 11:22 PM
Aadil Aadil is offline
 
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Default Blank Page in subscriptions logs

Hey I have this problem so I can't check my subscriptions Logs and I really need it enabled...

When ever i click on either
>Transaction Log
or
>Transaction Stats

It loads like a blank page (check Screenshot)

Screenshot: http://i35.tinypic.com/24vmhie.png

I don't know could be causing this, it use to be working, I even tried re uploading the subscription

Like Everything else works such as

Subscription Manager
Add New Subscription
Subscription Permissions
Payment API Manager
Test Communication

So What can I do to fix this?
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  #2  
Old 12-08-2008, 08:13 AM
Marco van Herwaarden Marco van Herwaarden is offline
 
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To troubleshoot this, please remove any hacks and disable your plugins, then see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.
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  #3  
Old 12-08-2008, 11:33 AM
Aadil Aadil is offline
 
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Yeah i just upgraded to 3.7.4 Patch 1 or what ever... I will try disabling the plugins now

EDIT: Still not working with plugins disabled
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  #4  
Old 12-08-2008, 02:47 PM
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Lynne Lynne is offline
 
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Marco's second suggestion was to reupload the files. Did you try that?

Also, you may want to check your error_logs and see if anything is in there.
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  #5  
Old 12-08-2008, 08:38 PM
Aadil Aadil is offline
 
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I just upgraded to 3.7.4 Patch 1 yesterday like 2 hours before i replied :P
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  #6  
Old 12-08-2008, 08:40 PM
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Lynne Lynne is offline
 
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So? It could be that a file was not uploaded correctly/completely. It happens all the time to users who then have this sort of problem/error. So, try reuploading the files and also check the error_logs.
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  #7  
Old 12-09-2008, 06:02 AM
Aadil Aadil is offline
 
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The files are completely uploaded i have done it a few times... im not that good with VB but i know some what...

where are the error_logs :$
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  #8  
Old 12-09-2008, 03:19 PM
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Lynne Lynne is offline
 
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Your logs are typically in your root folder - on the same level as your public_html folder.
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  #9  
Old 12-10-2008, 01:29 AM
Aadil Aadil is offline
 
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Thanks

Edit: wat are they called lol
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  #10  
Old 12-10-2008, 03:53 AM
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Lynne Lynne is offline
 
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Quote:
Originally Posted by Aadil View Post
Thanks

Edit: wat are they called lol
The logs? You should see a logs folder with both access_logs and error_logs. That is on linux. If it's windows, I have no idea.
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