The Arcive of Official vBulletin Modifications Site.

bennac40 · #1 07-02-2008, 11:59 PM

Hi,

I've been running vB now for 4 month but until yesterday when I tested our Contact Us page the email was never recieved to my administrators email. Can anyone help me solve this problem?

Cheers

Dismounted · #2 07-03-2008, 07:49 AM

Check the webmaster email set in the Admin CP.

bennac40 · #3 07-03-2008, 10:07 AM

I did. Its set to my email

Dismounted · #4 07-03-2008, 11:03 AM

Test sending an email in the "Diagnostics" panel (under "Maintenance").

bennac40 · #5 07-03-2008, 07:16 PM

I tried it.. When I test it with my admin email. It says that it is sent but I recieve no email. I tried the samething with a secondary email and it worked perfectly

Dismounted · #6 07-04-2008, 05:22 AM

Check your mail logs.

macahs · #7 07-04-2008, 07:21 PM

We are having the exact same problem.
The contact us page appears to work to the user, but I am not receiving any emails.

I ran the diagnostic test and it works perfectly.

What could be wrong?

--------------- Added [DATE]1215203277[/DATE] at [TIME]1215203277[/TIME] ---------------

Quote:

Originally Posted by Dismounted

Check your mail logs.

where do I find that?

Dismounted · #8 07-05-2008, 06:29 AM

That depends on the host. Ask them.

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