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Helpcenter Email Notify
Version: 1.00, by wolfstream wolfstream is offline
Developer Last Online: Sep 2009 Show Printable Version Email this Page
Category: Add-On Releases - Version: 3.7.x Rating:
Released: 05-30-2008 Last Update: Never Installs: 14
Uses Plugins
 
No support by the author.

There's really very little to this mod, it's just a simple hack to get
HelpCenter to notify individuals when necessary.

This mod:
-- Notifies admins on new ticket
-- Notifies user on ticket response
-- Notifies admins on user response

Required:HelpCenter

Installation Instructions:
#1: Install HelpCenter

#2: replace forum_root/helpcenter.php with the one included (I will keep it updated as often as possible).

#3: Import product.xml into products

There are two changes that will be made to the helpcenter Main Settings:
#1: Enable/Disable Ticket Notifications. (On/off)
#2: Notify Email Address. (who to mail).

I added the Notify Email address as my forums (and many out there) use noreply email addresses as the 'from' address, so another address was needed.

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  • This modification may not be copied, reproduced or published elsewhere without author's permission.

Comments
  #2  
Old 05-30-2008, 10:24 PM
eXoOutsider eXoOutsider is offline
 
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Very nice
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  #3  
Old 05-30-2008, 10:30 PM
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Player-63 Player-63 is offline
 
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Was after this, Thanks
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  #4  
Old 05-31-2008, 04:12 AM
Lizard King Lizard King is offline
 
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If you can add PM notifications it will be great
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  #5  
Old 06-01-2008, 07:00 AM
Vackrick Vackrick is offline
 
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If You Could Add A Pm Noticification And

Is Also Get Pm And Email Same Time Members After They post A Ticket THEY Will Recevied Pm And Email

Telling Them

Thank You For Posting Our Support Ticket

A Staff From vBulletin Will Look Through Your Ticket And Reply To Your Ticket You Will Recevied An Pm And Email When They Reply

Thank You

Is Better You Add THIS

But The Message Above Can You Add An Option To Let Us Change The Message
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  #6  
Old 06-01-2008, 02:18 PM
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Namaless Namaless is offline
 
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Installed into vb 3.7.1 and last version of HelpCenter and works correctly.

I have traslated into Italian if interested send MP to me.

Thanks
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  #7  
Old 06-04-2008, 11:58 AM
BigDog56 BigDog56 is offline
 
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Quote:
Originally Posted by Vackrick View Post
If You Could Add A Pm Noticification And

Is Also Get Pm And Email Same Time Members After They post A Ticket THEY Will Recevied Pm And Email

Telling Them

Thank You For Posting Our Support Ticket

A Staff From vBulletin Will Look Through Your Ticket And Reply To Your Ticket You Will Recevied An Pm And Email When They Reply

Thank You

Is Better You Add THIS

But The Message Above Can You Add An Option To Let Us Change The Message
I agree, this would be a very nice addition!
Installed, by the way and thank you!
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  #8  
Old 06-05-2008, 01:58 AM
Vackrick Vackrick is offline
 
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So Can You Updated My Follow Features In Pls
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  #9  
Old 06-05-2008, 02:16 AM
wolfstream wolfstream is offline
 
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Quote:
Originally Posted by Vackrick View Post
So Can You Updated My Follow Features In Pls
What is this ? Code on demand now?

I'll consider adding the features requested, but that's not a high priority.

This was developed for an individual use, by myself and I have been generous enough to share this code. Please don't push that generosity.

I will keep the script updated with the helpcenter script, as much as possible, and, when I have the time, add new features, but I will not code "on demand", at least not for free.
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  #10  
Old 06-05-2008, 10:05 AM
Vackrick Vackrick is offline
 
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... but we need that features....
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