The Arcive of Official vBulletin Modifications Site.It is not a VB3 engine, just a parsed copy! |
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PS - HelpCenter Details »» | |||||||||||||||||||||||||
HelpCenter is the ultimate ticket support system for your vBulletin!
Click Here for vBulletin 3.7 Version HelpCenter is a support ticket system made for vBulletin. It allows you to manage your members questions much easier, saving you the hassle of going through emails and private messages. Visit PaulSonny for news, demos, screenshots, and more! Demo: PaulSonny HelpCenter Features If you have any feature requests please make them known at PaulSonny. * Automatic Template Edits * Turn HelpCenter ON/OFF and display a custom message. * Disallow New Tickets to be created and display a custom message. * Give your Ticket ID's a Prefix. * Auto Open closed tickets when a new reply is made. (Now an Admin Option) * Add, Edit and Delete departments via AdminCP, view Tickets within a Department. * Open/Closed ticket AdminCP Management. * Make tickets public/private. * Ticket Priorities. (Low/Medium/High) * WOL: HelpCenter. * View Statistics about HelpCenter in the AdminCP. Installation Instructions [] Upload all the files from the Upload folder. [] Import product-helpcenter.xml via the AdminCP. [] Set Permissions for each usergroup via the AdminCP for HelpCenter. [] Set Departments up via the AdminCP for HelpCenter. [] If you choose not to use Automatic Template edit options, full instructions are included in the README file. Footnotes Please report all bugs, feature requests and comments here. Version History: Version 1.00 Beta 1: Initial version for vBulletin 3.7. Version 1.00 Beta 2: Bug Fixes. Version 1.00 Beta 3: Database Errors Fixed. Added Extra Usergroup Permissions. Ticket Priority Added. Ticket Number Prefix Added. Plus Much More... Version 1.00 Beta 4: Added Some extra Admin Features. Fixed some bugs. Other small features added. Version 1.00 Beta 4 Security Fix Cross Site Request Forgery (CSRF) Fixed. Version 1.00 Beta 5: Further Enchanged Some Admin Functions. Enhanced My Tickets Interface. Paginated Results. Fixed More bugs, such as Guest Tickets Problem. (Temporary Measure!) Other small features added. Version 1.00 Beta 6 Make tickets public/private. Tidied up Admin Interface. Fixed Phrases. Tidied Up the Code. It now parses smilies in your tickets. so you get ! Other small features added. Version 1.01 Admin File Fixed. Please remember to click Mark As Installed if you use this modification. If you use this plug-in, and find it useful, please support us by nominating us for Mod Of The Month (MOTM) in the top right corner of this thread, or feel free to donate. You will get an email when a new version is released. Thanks, PaulSonny & The Development Team. Show Your Support
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Comments |
#72
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Aysha? What a beautiful name! I love the spelling...
Anyway - yes - I've installed and it works wonderfully now. I think the issue may have been something else though... I thought I had deleted the files that were part of the earlier HelpCenter - apparently I did not - so I deleted the files via ftp and then simply uploaded the new files, importing the product anew... Worked just fine. I thank ya for the help and for the beautiful modification. I have a suggestion though - I've put the forum that posts the original HelpCenter topic in the JPiC Staff Zone. It'd be very interesting to have it so that whenever a Moderator or Admin posts in the Staff Zone thread - that it actually updates the original HelpCenter post with comment as well. Would be a very nice feature IMO. Anyway - Thanx again = Cheers Jacquii. |
#73
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OK - You can see the the specific issue at http://jpicforum.info/helpcenter.php?do=ticket&tid=2
The text doesn't seem to parse correctly in the replies. Where the following text is how it should be formatted: Quote:
Quote:
Thanx and I've posted this on PaulSonny.com as well. I'm using vB 3.6.8 PL2 Jacquii. |
#74
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Sorry about the slow response time's Jacquii we've been working flat out.
Anyway 1.01 is here, just overwrite everything. Thanks, Paul. |
#75
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Kewl! Questions: Which templates have been edited? What (if any) additional features have been added? And has the parse issue above been fixed?
Thanx PAUL! Jacquii. |
#76
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hey,
nice product |
#77
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Finally upgraded JPiC = YAY!
Uninstalled... Moving on to the 3.7.x version... Thanx again for the excellent support for the 3.6.x version Jacquii. |
#78
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Congrats on the upgrade Jacquii.
Hope all is going well. Thanks, Paul. |
#79
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Thanx PAUL - getting things situated - I didn't realize it was gonna be such a HUGE thing lol - but yeah - things are falling into place - Gotta brandnew custom style that I'm loving very much.
Jacquii. |
#80
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Glad to see you've managed to get everything running smoothly.
-- Jason |
#81
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Yeah - It's come together quite nicely!
I'm itchin to get my hands on that HelpCenter Pro though Jacquii. |
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