Mini Mods - Email Reminder for inactive users

AS OF MARCH 16TH 2013 - THIS ADDON IS NO LONGER BEING UPDATED DUE TO INSUFFICIENT TIME AVAILABLE. THANK YOU ALL FOR USING THIS ADDON AND FOR YOUR SUPPORT. IF YOU OR YOU KNOW OF ANYONE THAT WOULD BE ABLE TO PICK UP WHERE I LEFT OFF ON THIS ADDON, PLEASE DO SO. I'M RELEASING THIS ADDON TO THE VBULLETIN COMMUNITY TO UPDATE AS NEEDED.
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What does it do?
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This mod will send out reminder emails to inactive members to encourage them to come back to your site.

I also want to give full credit and thanks to the developers of the previous versions from which this was derived:
technom8t (Email reminder for inactive users 1.0.0)
C Braithwaite and djbaxter (Email reminder for inactive users v1.2.7)
robertjandreu (Email reminder for inactive users 1.1.3)

*** See Updates section below for new feature list per release. ***

IF YOU HAVE QUESTIONS OR PROBLEMS WITH THE ADDON, PLEASE LET ME KNOW.

PLEASE DON'T FORGET TO CLICK THE INSTALLED LINK!! THANK YOU!!

Features
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* Turn product on/off.
* Set the number of days a user can be away from your site before being considered inactive. (Default: 30 days)
* Send reminder emails once and once only during any inactive period. (Default: Off)
* Edit maximum number of reminder emails sent totally.
* Set how often an reminder email is sent during an inactive period .
* Set reminder email format - TEXT or HTML.
* Set the reminder email subject. (phrased) (site must be placed in debug mode currently to edit, not translate)
* Set the reminder email body. (phrased) (site must be placed in debug mode currently to edit, not translate)
* Set the usergroups to be sent a reminder email.
* Set userids to exclude.
* Log inactive users that have been sent a reminder.

Install Instructions
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This was written specifically for VB4. The VB3.8.x version is here.

IMPORTANT BEFORE YOU INSTALL, IF YOU HAVE A PREVIOUS VERSION INSTALLED I STRONGLY RECOMMEND THAT YOU BACK UP YOUR
CUSTOM REMINDER MESSAGE SUBJECT AND MESSAGE BODY THIS MOD WILL OVER WRITE THEM. ALSO, IN VERSION 2.x, REMINDER
MESSAGE CONTENTS HAS BEEN MOVED TO USING VBPHRASES. LOOK IN THE INSTALL.TXT FILE WITH THIS UPLOAD FOR A LIST OF
PHRASES USED IN THIS MOD.

1. Back up Custom Reminder Email Phrases that you have made.
2. Upload file in the upload folder to the forums folder on your server.
3. In your AdminCP:
a. If you've installed an older version of this mod prior to 1.1.4 you must uninstall it first as well as remove the files that came with it. I can not stress this enough.
b. Go to Plugs & Products -> Product Manager -> Add New Product.
c. Import the product xml from the zip file. (make sure to use overwrite)
4. The mod is disabled by default on install so you will need to enable it. Go to Vbulletin "Settings" -> Options -> Inactivity Reminder Emails.
5. Settings and the inactivity log viewer are also available on the left menu just above the users settings group.

History Log
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Update 2.2.1
* NEW : New plugin resets inactive members when they return to site.
* FIX : UserID field in inactivity log was showing 0, and UserID was not being added to the optout url.

UpDate 2.2.0
* CHANGE : Inactivity is now based on members Last Activity Date.
* ADD : Exporting the following additional values which can be used in reminder email templates. Check readme.txt in zip file for list of place holders.

Update 2.1.5
* CHANGE : Mod no longer has the option of adding a footer credit to the end of your website.
* CHANGE : Mod no longer has the option of adding a footer credit to outgoing emails.
* CHANGE : New Reminder Optout: Currently this is only accessable from emails being sent out.

Note: Please let members know that they may receive one more email at which time they can choose to optout/unsubscribe by clicking on the embedded link or copying/paste it into
their browser.

* FIX : Reminders were still being sent out incorrectly. I believe this is now fixed finally.
* FIX : Issues when emails were sent out had the incorrect "From" address and listed the host domain name. This should be resolved now.
* FIX : Issue regarding special characters in the usernames being added to the database has been resolve.
* NEW: New data fields have been implimented for keeping track of when reminders are sent out and how many a member has received. If you have a had this mod installed since version 1.1.4, it will look for those fields and rename them so you do not loose previous data in those fields, otherwise new fields will be added.
* NEW: I've added the ability to turn off the admin report. In this version, if it is enabled, you may receive 2 reports. One report for members that have never received a reminder and one for members who haven't received a reminder since the last reminder based on the frequencey setting in the mod settings screen.
* NEW: Reminder's sender and email address are correctly determined now. Should now reflect site name with the webmasteremail address as the reply to.
* CHANGE :Translations for 2.1.1 may not work for versions after since some templates and phrases have been removed.

Update 2.1.1 (6/24/2010) - German Translation - (Thanks Semmi)
Thanks to Semmi for translating the Admin menu, Phrases and Reminder Phrase Templates to German.

Update 2.1.1 (3/30/2010) - Bug Fix
* FIX - Removed extra where clause in query where scheduled task script was performing an update when inactive reminders where based on last post count.
* FIX - Email Phrase Templates - Changed $bburl variable to $forumurl to correct a broken unsubscribe link.
* NEW - Includes tool to reset the date and count of reminder emails that were previously sent to users. This tool is mainly for testing purposes.

Update 2.1.0 (3/26/2010) - Bug Fixs and some new features
* Edit number of emails send totally
* Choose whether inactivity is based on members "Last Post" or their "Last Activity"
* Keep a log of all inactive users contacted
* Opt-Out Feature for members - Include an opt-out link in reminder email. (Thanks to Gene Steinberg)
* Added a link to the bottom of the default email template phrases that members can use to unsubscribe from reminder emails.

Update 2.0.1 (03/15/2010 9:00pm) - Bug Fix
* FIX - Issue related to processing users in a batch configuration. Mod was checking for a field length greater than zero instead of a numeric value greater than zero.

Update 2.0.0 (03/15/2010) - Complete rewrite of mod
* NEW - Can specify number of users to process during nightly scheduled task.
* NEW - Send reminder emails in either text or html format.
* NEW - Email subject and message body uses vb phrase templates. I've included sample content in email phrase templates so all you need to is customize as desired.

Update 1.1.4 (03/05/2010) - Initial release for vBulletin 4.x
* FIX - Would continue to send out email more often than specified intervals due to incorrect setting in cron job.
* NEW - Exclude userids from processing.


IF YOU HAVE QUESTIONS OR PROBLEMS WITH THE ADDON, PLEASE LET ME KNOW. THOSE THAT HAVE NOT INDICATED THE MOD IS INSTALLED WILL BE A LOWER PRIORITY.

PLEASE DON'T FORGET TO CLICK THE INSTALLED LINK!! THANK YOU!!

PLEASE DON'T FORGET TO NOMINATE.

If you like this mod and it has helped your site, and would like to see more features added, please consider donating.
Your support is very much appreciated! Thank you - Thank you

[TalkVirginia]

Originally Posted by Stefan118

Ok, thank you.

I did also upload the 2 modified files.

I modified my last post... you were just ahead of me with posting.

Whow...
Not only the ID is 0...
When I click their names, all the data is gone!!!

Sorry I was adding a bit more of an example.

Ok.. need to give more info.. I don't know what ID you're referring to. What names are you clicking?

[Stefan118]

I added a thumbnail 4 posts up...

The data of the usernames is gone when I click them in the reminder mail log.

Edit:

Pfffff, luckely when i do a search of the email address, all the data of the user shows up.
So only when I click on their names in the log, I get an empty user info.
Exactly the same as when i manualy should add an user. That field I get.

[TalkVirginia]

Originally Posted by Stefan118

I added a thumbnail 4 posts up...

The data of the usernames is gone when I click them in the reminder mail log.

Edit:

Pfffff, luckely when i do a search of the email address, all the data of the user shows up.
So only when I click on their names in the log, I get an empty user info.
Exactly the same as when i manualy should add an user. That field I get.

Easy fix... replace this file. upload and overwrite the existing one in your includes folder.

Originially I was doing a "SELECT * .... " in my queries... but I changed it to grab specific fields and forgot about the userid. Thank you for pointing that out.

I'll update the zip file now.

[Alan_SP]

Originally Posted by TalkVirginia

If you set the grace period for them to become inactive 60 days from their last activity date. On their 61st day they should get a reminder if they've never received one. This will set a flag so that the next time they become inactive for 60 days they won't get anymore emails if the mod is set to send only one email.

If set to send more than one.. same as above except the mod will look to see if they received an email previously.. and how many days it's been. For instances. If they have been inactive for greater than 60 days, let's say they have been inactive for 150 days and you have the "How often should we send reminder emails" setting set to 30 days, they should recieve an email every 30 days within that 150 day period which would be 2 times (150 - 61 = 89 / 30 = 2.966).

If I understand correctly, mod will send only one email. Even if they return and become inactive again. Can you change this behavior? I'd like that this settings mean that my users are bothered whenever they become inactive after certain period of time I define.

If they come back, they are active. After some time they may become inactive and I want them to remind again.

[Stefan118]

I uploaded the new file...
However, the ID's still are 0, and still no data when I click names.
I even logged out and logged back in.

Anyway...
To improve this mod..

Maybee you can add this in a next update?

A member is inactive for 60 days.
He'll be send an email on day 61.
Member becomes active again.
---------
Member becomes inactive again after several months.
Member gets a reminder again.

That was what I ment a few posts ago.
I only want to send a member 1 reminder mail when they become inactive(I want to bother my members as less as possible)

[TalkVirginia]

Inactivity Log Bug:

When you go to prune the inactivity log, it can not find the
"pruned_inactivitylog_successfully" phrase. In addition, it is unable to locate the redirect page.

This has been fixed in the attached file. Upload the attached file to your AdminCP folder and overwrite. I'll update the product and update the zip in a later release.

To fix the phrase issue manually do this:

Note: It may be necessary to place your site in debug mode for this.

1: Go to Languages & Phrases....
2: Search in Phrases...
3: In the search form, leave all fields at there default except the following:

Search for Text: pruned_inactivitylog_successfully

Search in... Phrase Text and Phrase Variable Name

Click "Find"...

Click Edit in the Phrase Search Results

In the Phrase edit form, change the Phrase Type to "Error Messages".

Leave all other fields as they are.

Click "Save"

If you placed your site in debug mode, take your site out of debug mode now.

You're done.

[Stefan118]

Well done.
I uploaded (overwritten) the inactivitylog.php with the new file...

Pruned the log, and have send 10 mails again...

Thanks,
You fixed it! :up:

[TalkVirginia]

Originally Posted by Stefan118

Well done.
I uploaded (overwritten) the inactivitylog.php with the new file...

Pruned the log, and have send 10 mails again...

Thanks,
You fixed it! :up:

Good to hear! Now on to the next feature set. Detect bouncing emails :up:

[TalkVirginia]

Originally Posted by Alan_SP

If I understand correctly, mod will send only one email. Even if they return and become inactive again. Can you change this behavior? I'd like that this settings mean that my users are bothered whenever they become inactive after certain period of time I define.

If they come back, they are active. After some time they may become inactive and I want them to remind again.

Hi Alan,

You have the option to set the mod to send either a single reminder or if you want, you can send multiple reminders. There is also the option to set a maximum limit of reminders. For instance, you only want to send 20 reminders, and they member will not receive anymore after they get the 20th reminder. If the member becomes active, the mod will not reset the reminder count. In addition to this, the inactivity grace period or how long should a member be away from your site to be considered inactive? Some say 30 days, others say 60 days, or maybe 90 days. To completment this setting as I've mentioned in other posts the setting to define how often an member will receive a reminder after they have become inactive.

Does this answer your question?

[socialteenz]

Thank you

Installed & *****