Administrative and Maintenance Tools - EZ Bounced Email Management for Admins

DESCRIPTION:
This mod will insert a special EZbounce link into the header of all emails sent from your forums. In the event any email bounces back to you, you simply click the EZbounce link and the Ezbounce script launches, which will modify the bouncing members settings to prevent further bouncing emails. It will also send that member a PM asking them to update their email address.

This modification is known to work with versions as high as 3.8.x


FEATURES:

• Will not modify settings for Admins, Supermods, or Moderators if their email bounces
• (if turned on) Bouncing member is moved to whatever usergroup you set in AdminCP EZbounce Settings
• Updates bouncing member's "Receive Email from Administrators" setting to NO
• Updates bouncing member's "Receive Email Notification of New Private Messages" setting to NO
• Updates bouncing member's "Receive Email from Other Members" setting to NO
• Remove email notification for all of bouncing member's subscribed THREADS
• Remove email notification for all of bouncing member's subscribed FORUMS
• Turns on Popup Notification of new Private Messages for bouncing member
• PM is sent to Member notifying them of bounced email & asking them to update email address
• (if turned on) When member updates & confirms their new email, they are returned to original usergroup.

Now, the next time you send a newsletter from your AdminCP, (so long as you only send emails to members whom have "Receive Email From Administrators" set to "Yes") you will no longer receive a bounced email from this member (because they are no longer being sent).

And also, if you created a new usergroup such as "Bounced Members" and set this usergroupid in this hack's settings, now the members that have bounced can be pruned, sent reminder emails, whateveryou want to do with them!


WHAT IF A MEMBER DECIDED TO CLICK ON THE LINK IN THE EMAIL HEADER?
Most email clients don't show the email's headers by default, however in the event a member is slick enough to view their header and they click on this mysterious link, they will simply receive a no permission message since they're unallowed to log in to the AdminCP.


ZIP FILE CONTENTS:
1 Product (2 plugins, a couple phrases & installcode which adds 1 colum to user table)
1 File


HOW TO VIEW FULL EMAIL HEADERS:
You might need to configure your email client to view full email headers in order to see the EzBounce link. There's detailed instructions on how to do this for the most popular email clients here.


CHANGELOG:
#> 1.11 - released on 7/6/2008:
Fixed bug reported in post #583

#> 1.10 - released on 12/18/2007:
Added when bouncing member is managed for bouncing, their "Pop Up a Notification Box When New PM Is Received" setting is turned on before the notification PM is sent, to better ensure they are notified to update their email address.
Bought the new CD entitled Sleaze Freak by Scum Of The Earth on Amazon.com

#> 1.9 - released on 9/22/2007:
Added when bouncing member is managed for bouncing, their "Pop Up a Notification Box When New PM Is Received" setting is turned on before the notification PM is sent, to better ensure they are notified to update their email address.
Modified the way old usergroupid is restored so methos is more compatible with other installed mods.
Optimized some queries in ezbounce.php and plugin codes.

#> 1.8 - released on 6/1/2007:
Bug fix - fixed array_merge error for those running php 5.

#> 1.7 - released on 5/8/2007:
Bug fix - fixed bug where old usergroup was incorrectly being restored.

#> 1.6 - released on 4/26/2007:
Added protective measure for Admins, Supermods, or Mods who's email may have bounced. this makes sure their usergroup and settings are not modified

even if their email bounces.
When bouncing member is managed for bouncing, their "Receive Email Notification of New Private Messages" is now set to NO.
When bouncing member is managed for bouncing, their "Receive Email from Other Members" is now set to NO.
When bouncing member is managed for bouncing, email notification is turned OFF for all of bouncing user's subscribed threads.
When bouncing member is managed for bouncing, email notification is turned OFF for all of bouncing user's subscribed forums.

#> 1.5 - released on 2/17/2007:
Added option in Settings which allows admin to insert the EZbounce link into outgoing email's message body (for email clients which make it difficult to show

email headers or don't properly parse html links when displaying email headers.
Fixed bug where original usergroupid was being erased in the event admin processed bounced more than once for same member

#> 1.4 - released on 2/17/2007:
Fixed bug - PM is now sent regardless of whether or not bouncing member had "Enable Private Messaging" turned off in UserCP.
Fixed bug - Usergroup is now properly reset to what it was before member was managed for bouncing

#> 1.3 - released on 2/15/2007:
New setting in AdminCP which gives option to move bouncing members into any usergroup of Admin's choice
If member had previously bounced, and they update their email, they are moved back to their original usergroup

#> 1.2 - released on 2/10/2007:
Bouncing members are now handled by setting their preference to receive admin emails to "no"
Sends PM to member notifying them email bounced
If / when member updates his/her email their preference to receive admin emails is reset to "yes"

#> 1.0 - released on 2/8/2007
Original release


If you like this hack, please click Nominate for MOTM

[Dragonlair]

I had a user get moved to the "bad email" group when the activation email bounced. That was done correctly. The user changed their email address and re-activated. It put them BACK in the bounced group. Why? I would have expected it to go to the "Registered Users" group?

What is supposed to happen when they get bounced while in the "Users Awaiting for Email Confirmation" (which we call Awaiters)?

[djbaxter]

Originally Posted by Dragonlair

*** Later Information *** I see that some links do have the correct user number inlcuded and others have just U= with nothing after it. Are there some types of emails that don't include it? The ones that DON'T have it are the ones from "Contact Us" and the usernumber is shown right above the ezbounce link.

Originally Posted by Antivirus

All links should have the correct user number after it. I don';t know why some would and some wouldn't. Is there anything different about the ones that are missing it? How / why are those sent as opposed to the others?

Originally Posted by Dragonlair

The ones that do not have the user number are the ones that user "Contact Us". The ones that are generated completely by the board do have the user number (such as activation, password and birthday). Only this one group is missing the number and it is given just above the bounce link as "USERID: xxxxxx" so I know the number is available.

Typically, someone using "Contact us" is either not yet registered or not logged in. A typical reason for using "Contact us" is when the user is having trouble registering or logging in.

If the individual is not logged in, there is no user number to display. That's why it's blank.

[Dragonlair]

Originally Posted by djbaxter

Typically, someone using "Contact us" is either not yet registered or not logged in. A typical reason for using "Contact us" is when the user is having trouble registering or logging in.

If the individual is not logged in, there is no user number to display. That's why it's blank.

I agree, that if they are not logged in, then there would be no number. However, that is not always the case. For example:

User ID: 85423~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
EZ Bounce Management:

If this email has bounced, visit the following URL for bounce management:
http://www.cross-stitch-board.com/fo...zbounce.php?u=

Note that the user was logged in - user number 85423 but that number is NOT in the EZ Bounce link.

This example is directly from one of the "Contact Us" emails.

[Black Tiger]

Request: Change url after processing ezbounce.

At this moment, after processing an ezbounce, the forum will load the page:

http://www.mydomain.org/board/adminc....php?do=modify

In that case, the left side bar from the ACP is not visible. I would like to make a request to fix this so not user.php but /admincp/index.php is loaded and we get the complete ACP back again.
It would be also alright if somebody could tell me how to fix this by changing files or templates, but it would be nicer to make such funktion in the hack itselve.

[Antivirus]

Originally Posted by Black Tiger

Request: Change url after processing ezbounce. At this moment, after processing an ezbounce, the forum will load the page: In that case, the left side bar from the ACP is not visible. I would like to make a request to fix this so not user.php but /admincp/index.php is loaded and we get the complete ACP back again.
It would be also alright if somebody could tell me how to fix this by changing files or templates, but it would be nicer to make such funktion in the hack itselve.

A simple workaround for this would be to right-click on the Ezbounce link then select "Open in new window" to open the script. Then just close the Ezbounce window after it's processed.

Originally Posted by Dragonlair

I had a user get moved to the "bad email" group when the activation email bounced. That was done correctly. The user changed their email address and re-activated. It put them BACK in the bounced group. Why? I would have expected it to go to the "Registered Users" group? What is supposed to happen when they get bounced while in the "Users Awaiting for Email Confirmation" (which we call Awaiters)?

This bug was fixed in version 1.4, what version are you running? Do you have any other mods installed?

Originally Posted by Dragonlair

I agree, that if they are not logged in, then there would be no number. However, that is not always the case. For example: Note that the user was logged in - user number 85423 but that number is NOT in the EZ Bounce link. This example is directly from one of the "Contact Us" emails.

I will have to look into this when i get a chance. Is anyone else able to reproduce this behavior?

[Black Tiger]

A simple workaround for this would be to right-click on the Ezbounce link then select "Open in new window" to open the script. Then just close the Ezbounce window after it's processed.

This workaround will not work, because one clicks on the link in the email which contains the ezbounce link to the ACP.
So the ACP will open instantly with /board/admincp/ezbounce.php etc. There is no option to use a new window, unless you are already logged in to the ACP.
That's why I would rather do a php file edit or template edit.

[Dragonlair]

Originally Posted by Antivirus

This bug was fixed in version 1.4, what version are you running? Do you have any other mods installed?


I will have to look into this when i get a chance. Is anyone else able to reproduce this behavior?

I had to check with my owner on exactly what is installed and at what level.

We are at 1.8 of EZ Bounce so we are up to date on that one.

The only other mod we have that affects emails at all is Validate E-Mail 1.0 to try to catch the email errors before they even get through the registration process.

One other point. I had an activation email daemon today without the usernumber. This was a user who had registered over 2 years ago and had changed her email address. As is normal procedure, she had to re-activate. Again, I was able to get the usernumber from the email to tack onto the link to make it work. This is the first time an activation email has not had the number.

I forgot to add - I'm using vb 3.6.7PL1

[Alfa1]

After a member is set to 'members awaiting email confirmation', they somehow get a 'newbie' user title. I have no clue why. This member group has no user title settings.

More importantly: after the member activates his account, the member is not returned to it's original member group. How do I fix this?

I also get links without memberID's in them, leading to a blank page.

I am using vb 3.6.8 and the latest version of ez bounce.

[Alfa1]

Can this be caused by ezbounced:

Originally Posted by ~lostgurl~

User CP > Edit Options > Default Thread Subscription Mode

From the drop down box I have selected "no email notification" but I am still getting email notifications!

[RCWong]

Yep, Im using the latest version and 3.6.8. and it gives me the ezbounce link without the members id in the email header.