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Email reminder for inactive users · **Released**: 02-08-2007

Inactive reminder emails. This mod was designed to send out a reminder to inactive members to try and win them back.

***1.2.7 Update***
This update includes built in support for bouncing emails. The script will automatically detect the bounced mail, mark it as bounced so the user is not to be contacted again so as to avoid spam, and then move that user into a seperate usergroup. This plugin is still in it's testing stages, but I have addressed the bugs mentioned previously regarding the emailing side of things.

This is important so keep reading
To install this plugin and take advantage of the bounced email features you are going to need to follow these instructions very carefully. I can not gaurentee that they will work to the letter as this will be based on each persons individual hosting settings.

Step 1: Pre Install
Before you touch this product you need to do the following

Create an "inactive" usergroup
Set up a "bounce to" email address
Pick an email address that you want to use as your bounced email address. Im using "bounce@icora.co.uk". feel free to use whatever you wish.
Add a email message filter
This is the hard part. You need to set up a filter that will 'pipe' an email sent to the above email address.
I am using Cpanel 11 and this is how i have mine set up:
Rules: 'To' 'Equals' 'bounce@icora.co.uk'
Actions: 'Pipe to program' with the setting: |/usr/local/bin/php /home/icora/public_html/forum/bounce.php
This will depend entirely on your settings and structure so you may have to do a little research. It would be very helfull if people who have to use diferent configurations would post them on here.
Go into vBulletin options, and find the options for 'Emails'. there is a setting asking you if you want to use '-f'. set this to yes.
While still inn the email options set the 'Bounce Email Address' to your above address.

Step 2: Install
Remove all previous trace of this modification, and upload all the files in the "upload" folder to your base directory of the server.
Go into your product management section and add a new product. upload the XML file with overwrite selected.
Refresh your admin CP to load the new menu items. Just under the "users" group you will find an "Inactive Reminders" group. open that up and click on settings.
Play with these settings and options to suit for the most part. when you come down to the bounce settings you MUST use the same email address as the one you created above.
Set to active and save.

I must re-iterate that this version has not been widely tested, but the simulations i have ran have worked. I look forward to your feedback!

Features:

Select the period of time before a user is considered inactive.
Select how many emails to send to each inactive user per inactivity period
Choose weather inactivity is based on members "Last Post" or their "Last Visit"
Specify how often followup emails are sent
Specify alternative emails to send to reduce repetition
Keep a log of all inactive users contacted

Planned Updates:

More detail in reports
...such as
Which useres returned
Effectivness stats
Email validity

**1.2.1 Update***
Added more detail to the reports section. You can now see the email address, and quickly indicate which emails were invalid. You can link directly to that user to edit as you wish.
I have fixed some errors which have been crashing people's database. Please post any problems if you can.

**1.2.3 Update***
Fixed several problems with escaping strings
Stopped database errors locking up site
***

**1.2.4 Update***
Added a "From Email" so you can specify your own email address to send the reminders from.
Fixed potential bug for people who do not use the mail queue.

Anyone having problems with sending emails out too fast, and multiple emails being sent need to consider changing their email settings in vbulletin options.
People with emails going out too fast - edit Number of Emails to Send Per Batch to a lower amount
People with multiple emails sending - edit Use Mailqueue System to "Yes, with locking"
***

**1.2.5 Update***
Added more stats in the reports page, also added a "Send test email" option so users can test the functionality of the mod
***

C Braithwaite · #**312** 03-21-2007, 09:44 AM

Quote:

Originally Posted by GBSteve

i'd really like to use this mod on my live forum versus my test forum, but yet again i went in to play with it today...

not only were no emails sent out to the test account for the past week (nor were there any attempts at the log shows zilch), but when i manually ran the task it once again sent me 2 identical emails... same timestamps, same headers, same content.

i think this mod would be spectacular if it worked on my forum. i see others are having no problem so what gives? i also see from info on the email when i check via webmail, but when i download the email to my Outlook email client there's no from info and the email is displayed as plain text versus the rich text i see in my webmail client.

C Braithwaite, any support you can offer would be of huge assistance. I know you said you basically just didn't know why it was doing it but any troubleshooting guidance would be immensily helpful.

TIA.

steve

Other than disabling all other products to see if there is a conflict, then im not really sure.
is your cron running properly, ie are your other tasks running and logging?

Quote:

Originally Posted by yessir

I set this up and my users are furious because most of the inactive ones keep receiving the emails, over and over. It's now turned off.

I should have known better.

you can amend the settings, and inactive users can disable this via their usercp emaiil preferences.

it might be a good idea to include this note in the footer.

Quote:

Originally Posted by djbaxter

Yes. You should have read the instructions and the other posts in this thread. And changed the options from your ACP to something more to your liking.

However, I would suggest that the defaults be changed and that the default for installation be set to inactive.

i will change the defaults to off etc for future installations

Quote:

Originally Posted by kylek

Just installed and have it set for no for is this product active while setting it up. But I just received an email to my test account so it seems to be live with the active setting at no.

Other than that, thanks for this!!!

i will check this out for you - my guess is that the email was sent before you had a chance to disable it?

C Braithwaite · #**313** 03-21-2007, 09:45 AM

Quote:

Originally Posted by kylek

Just installed and have it set for no for is this product active while setting it up. But I just received an email to my test account so it seems to be live with the active setting at no.

Other than that, thanks for this!!!

if you disable it, then run it manually it will tell you if it is inactive or not.

C Braithwaite · #**314** 03-21-2007, 09:46 AM

just tested it:

Quote:

Inactive User Reminder Emails
Product is inactive at this time!

Done

yessir · #**315** 03-21-2007, 11:22 AM

Quote:

Originally Posted by djbaxter

Yes. You should have read the instructions and the other posts in this thread. And changed the options from your ACP to something more to your liking.

Did that. You should not have assumed I did not change the default settings.

Quote:

Originally Posted by C Braithwaite

you can amend the settings, and inactive users can disable this via their usercp emaiil preferences.

Again, I did that. Screenie attached...

C Braithwaite · #**316** 03-21-2007, 12:35 PM

Quote:

Originally Posted by yessir

Did that. You should not have assumed I did not change the default settings.

Again, I did that. Screenie attached...

well you have set it to send out an email EVERY DAY what do you expect? try changing frequency to maybe 60?

apiasto · #**317** 03-21-2007, 01:44 PM

hey very nice and usefull,thnx

BBF · #**318** 03-23-2007, 08:46 AM

how i can to change the encoding in the messege?

djbaxter · #**319** 03-23-2007, 01:03 PM

Quote:

Originally Posted by BBF

how i can to change the encoding in the messege?

Find in remindermail.php:

PHP Code:


			
            $headers  = "MIME-Version: 1.0" . "\r\n";

            $headers .= "Content-type: text/html; charset=iso-8859-1" . "\r\n";



            $headers .= "To: $username <$email>" . "\r\n";

            $headers .= "From: " . $vbulletin->options['bbtitle'] . " Reminder Service <" . $vbulletin->options['webmasteremail'] . ">" . "\r\n";

Change:

PHP Code:


			
            $headers .= "Content-type: text/html; charset=iso-8859-1" . "\r\n";

to the desired charset.

Upload the newly edited remindermail.php to your server.

BBF · #**320** 03-23-2007, 02:44 PM

Thank you very much

ra7al · #**321** 03-23-2007, 03:54 PM

thanx

install

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