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Bluehost.com CPU Exceed (Site Down)
Version: , by angkor408 angkor408 is offline
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Released: 06-26-2007 Last Update: Never Installs: 0
 
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I wonder if anyone having issue with bluehost.com. I recently switched to bluehost.com few months ago and keep getting CPU exceed issue. They say you need to contact your VB Software developer inorder to correct your code. I don't see anything wrong with the code otherwise it won't work on the site.

I also noticed if I need to login to there control panel >> click on MYSQL Database>> than you can choose which sql file you want to backup.. Than, I select one of my SQL file and click SAVE AS.. I noticed right away my site won't load up the page at all. After the download page completed about 3 minutes, my site will display. I talked with there tier3 support and it doesn't make any sense say it is my code issue. Just backing up the database than my site slow down??????? The only thing that they are not aware off it doesn't give any CPU error. They also mention it could be my root problem how my folders organized. I explained to them that how the VB files and folders suppose to have like that. I don't know what els to explain to them right now.....

Previously when I signed up there plan I was on the $6.95 /Months. There server is fast than I just keep getting that CPU error all the time. Than or later I talked with there support and suggest to upgrade to $19.99 /Months so they can increase my CPU seconds. So I decided to upgraded the plan as long it will fix this problems. Later for 2 days, I got the same issue again. I don't see any different but it just my site go down between 5 -10 minutes. This is very inconvienience for the support and service they had provided. Anyone here ever face the same problem I had? Angkor


http://www.khmerclub.com

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  #22  
Old 12-01-2007, 12:52 AM
ff-w ff-w is offline
 
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i use bluehost at the moment, just starting year 2. the first year i never had one problem so i just renewed for another year.

the last few days i am getting the cpu overusage a couple times in a short period of time and i am the only one on the forum.

i killed almost all the add-ons but i got the error right after that.

i would love some recommendations for good hosting. i have a small forum, 30-40 users a day and about 50 guests,
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  #23  
Old 12-02-2007, 05:09 AM
Chris! Chris! is offline
 
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I had some similar issues with a host earlier this year. I did quite a bit of research to find a new host. I decided to go with a VPS, and pared down my list of possible companies to liquidweb and knownhost.

liquidweb run "managed" vps setups, and knownhost run "semi-managed". I didn't have a lot of server experience so I almost went with liquidweb. But after PMing with one of the reps from knownhost on webhostingtalk, I decided to give them a try with one of my small sites.

The result is that they've been great. I've been with them for close to ten months now and their service is excellent. I've had no downtime that I'm aware of. Their response time to support tickets is so fast, it's amazing. And they've been patient with my newbie questions, walking me through things and at the same time offering to "do it" for me as well.

Recently, I moved my main site over to knownhost to the same VPS account as my smaller site and all is good.

If you're looking for a possible VPS host, they might be worth a look.

If you go with them, let me know how it works out for you.

-Chris
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  #24  
Old 12-02-2007, 12:25 PM
Mrdby Mrdby is offline
 
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bluehost is the sorriest web host out..lol i was using phpbb and they shut me donw back in 2005. Now i'm with a new company from the uk and have a reseller package...need info let me know....and down town barely happens. look at my stats.

Uptime exec(uptime)

8:22AM up 586 days, 4:38, 0 users, load averages: 0.78, 0.93, 0.88
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