vBHelp Desk

This si a help desk program created to be integrated with your vbulletin. It allows people to make tickets, and tickets create new threads that are specialy decorated with a status box, that contains the status of the ticket. There are admin features to allow custimization of the words used for open, Resolved, and even the catagories and priorities too. you can close tickets from the post for it as well as reopen them, also you can do it from the admin panel as well.


NOTES:
When doing permissions remove the permission that says "Can Search" from non staff usergroups for the helpdesk forum.


Screenshots:
the help desk home page:


The new ticket page:


Thread with admin options in status bar:



the Zip

vbhelpdesk v1.2

[zajako]

only for admins. It uses the vbulletin's default permissions. So it should only allow those permitted to view it.

[Slynderdale]

Hmm, I can see the post but not access it when i searched for posts by you on your forum, I'll post an attachment.

[zajako]

i found the problem for that. i had the ability to search on, for the permissions.

Be sure to remove that ability and i will note that in the first thread.

[Graphics]

nice hack *installs*

[Floris]

Looks promising!!

[wooolF[RM]]

]the idea is great! SourceForge + CVS forever! O.o

[zajako]

found a few bugs in the install file.

one of which prevents setting the forum id for the forum and the other was just letting you know how to make the templates

these are fixed

[Dean C]

Wow i've been waiting for a hack like this for SO long

Thanks buddy.

However are all your templates free of font tags because i see that horrible times new roman tag ?

Regards

- miSt

[JulianD]

Thanks for this hack. It looks like a good idea!

[LOD-squa]

I am havingf a problem or this is me on the open tickets I see nothing >.> when I opened one. Same with the acp and closed tickets.

Edit: Never mind fixed. But on the acp I cant see the tickets all I get is a white page.