Can not 'add new ad' in admincp

[Digital Jedi]

Unless you've made some significant changes to one or more of your files, I would just re-upload all of them. Excluding the config file, of course. Or just re-upload all of your Admin CP files. Like I said, unless you've made some significant changes to the literal files, then you'll be okay. You can also rule them being missing out.

[hydrbreed]

Originally Posted by Lynne

What is in your error_logs (if you don't know where they are, ask your host) at the time you try to access the page?

My hosting doesn't collect error logs. If it does I don't have access to it unless I upgrade my hosting.

Any other options?

[Digital Jedi]

Originally Posted by hydrbreed

My hosting doesn't collect error logs. If it does I don't have access to it unless I upgrade my hosting.

Any other options?

Wait, your host doesn't let you access your error logs? Not even if you ask them? (!?)

[hydrbreed]

Originally Posted by Digital Jedi

Wait, your host doesn't let you access your error logs? Not even if you ask them? (!?)

Nope. Have to upgrade

[hydrbreed]

Still have this issue.

Can not see Advertise > add new ad and can not see Advertise > manage ad

Any help in diagnosing the issue would be great...

[Lynne]

Here is a page from the manual about troubleshooting blank or 'white' pages: https://www.vbulletin.com/docs/html/blank_pages

But, the best way to start troubleshooting is from viewing error_logs. I honestly have never heard of a host not allowing their customers to view error_logs.

[hydrbreed]

Ran a suspected file scan

class_dm_threadpost.php File does not contain expected contents
class_floodcheck.php File does not contain expected contents
class_upgrade.php File version mismatch: found 4.2.0 Patch Level 3, expected 4.2.0 Patch Level 2
functions_installupgrade.php File version mismatch: found 4.2.0 Patch Level 3, expected 4.2.0 Patch Level 2
index.php File version mismatch: found 4.2.0 Patch Level 3, expected 4.2.0 Patch Level 2
init.php File does not contain expected contents
mysql-schema.php File does not contain expected contents
tableprefix.php File version mismatch: found 4.2.0 Patch Level 3, expected 4.2.0 Patch Level 2
upgrade.php File version mismatch: found 4.2.0 Patch Level 3, expected 4.2.0 Patch Level 2

A few few other too..

I did something wrong a long time ago. Please help!

[Lynne]

The ones where they found Patch Level 3 and expected Patch Level 2 are just fine. But, you should reupload the other files. In fact, you may want to just redownload the 4.2.0 package and reupload all the default files. Save a copy of your /includes/config.php file just in case you need it.

[hydrbreed]

Ok. I have re-uploaded all the files for the 4.2.0 package.

I am having an issue with the config.php file in notepad.. The alignment of the php file is all messed up and out of line. What could cause this. Old config.php is still up and in use. What will this do if I use old config.php file?

--------------- Added [DATE]1361309990[/DATE] at [TIME]1361309990[/TIME] ---------------

Advertise > add new ad and
Advertise > manage ad

Not working still after reinstall of 4.2.0 files

[Lynne]

Did you go through ALL the steps on this page - https://www.vbulletin.com/docs/html/blank_pages? Does your host have suhosin or mod_security installed?