First Feedback

Originally Posted by chadi

I agree. Absolute close minded company.

That kind of comment is irrelevant coming from someone who is supposed to be happy with the software... from someone who posted close to 1k messages on this forum, you're supposed to know that this site is not driven directly by Jelsoft, so why target the company ?! you want to start a flaming war or what?

having internal policies is not being closed minded, it is management... if you give your users too much privileges, they will require more, and you loose control. if it is what you do on your site, you are the one in charge... but is there someone here who will come to YOUR site and argue with you that you are close minded because you do ?!

consider vb.org as a site you visit, not as your own site.

I think he meant company as in "The company you keep", not as "Jelsoft, The Company".

.2c

if so, i'm not close minded

[Chadi]

Originally Posted by Chris-777

I think he meant company as in "The company you keep", not as "Jelsoft, The Company".

.2c

About time someone picked up on that. Good job Chris. See, most of the others' responses (in general in the feedback forum that is) just goes to show you how closed minded they can be and how they reject honest criticism/feedback. They're quick to jump. Why ask for feedback if you continually reject it? Common sense.

[Paul M]

Making a big fuss because your suggestion doesnt get the thumbs up isnt going to change anyones mind, all that happens is that staff move onto looking at other things.

The simple fact is that we will not change something unless there is a very good reason to do so.

The only reason ive seen in this thread is when someone said that sorting installed mods in alphabetical order would make it easier to "find a modification in the list". However, they are currently sorted by last post date to make it easier to see which have the most recent replies - an equally good reason.

If we implemented every suggestion then we would be spending all out time changing things. To change something you need to convince us that your reason/request/suggestion is better than the current reason/method/system/whatever - and would be preferred by the majority, not just you. On top of that, we have to consider the amount of time/effort required to change something (e.g. styles).

Originally Posted by nexialys

btw Chris, happy birthday..

Thanks Buddy. I asked for a signed 8x10 Nexialys glossy, and a clown riding a pony. So far neither has showed up. You big jerk.

--------------- Added [DATE]1211922244[/DATE] at [TIME]1211922244[/TIME] ---------------

Originally Posted by Paul M

Making a big fuss because your suggestion doesnt get the thumbs up isnt going to change anyones mind, all that happens is that staff move onto looking at other things.

Sometimes it's the way the "no" is presented, as in this case, that puts people off bro. You guys tend to talk to us as though we aren't forum admins as well. Nobody's making "a big fuss" in this thread. Chad posted a simple suggestion, and you're talking down to him.

We all run forums as well. A good percentage of us run forums much bigger than vb.org. We're well aware of the thought processes and discussions that go into staff decisions about site feedback. Just keep that in mind.

[Brad]

Originally Posted by Chris-777

Thanks Buddy. I asked for a signed 8x10 Nexialys glossy, and a clown riding a pony. So far neither has showed up. You big jerk.

--------------- Added [DATE]1211922244[/DATE] at [TIME]1211922244[/TIME] ---------------



Sometimes it's the way the "no" is presented, as in this case, that puts people off bro. You guys tend to talk to us as though we aren't forum admins as well. Nobody's making "a big fuss" in this thread. Chad posted a simple suggestion, and you're talking down to him.

We all run forums as well. A good percentage of us run forums much bigger than vb.org. We're well aware of the thought processes and discussions that go into staff decisions about site feedback. Just keep that in mind.

Your forum may be as large or larger but you probably aren't in the same situation as the guys here are.

While I'll agree that sometimes "no" isn't said as nice as it could be by the staff I'm sure the staff will agree when I say: The users can rarely accept "no" as an answer.

Running this place is a pain in the ass all it's own. Ask anyone who was staff here in the past and they'll tell you it's a lot different than running your own forum. For example an "Admin" at vB.org isn't "The man in charge" or "The end of the chain of command". The Admin has someone to answer to, and that guy has someone he has to answer to, and there is a boss above the last guy also. As far as I know it may be a longer chain of command now then there was in my day.

Anyway....if you want to suggest something here your best bet is just posting about it as nicely as possible. Make sure you post all the good reasons for why your idea should be accepted and be willing to wait a little while (months? years?) before you see it come to life.

If you feel the .org staff is rude to you then there is always someone above their heads that you can go to if you choose to do so. Honestly I've never seen a staff member do anything that I considered "rude", I think it comes off that way for some people just because text lacks emotion and the staff here is usually just going to tell you how it is.

[Paul M]

Originally Posted by Chris-777

Sometimes it's the way the "no" is presented, as in this case, that puts people off bro. You guys tend to talk to us as though we aren't forum admins as well. Nobody's making "a big fuss" in this thread. Chad posted a simple suggestion, and you're talking down to him.

I'm afraid he didn't just post a simple suggestion, go read the first post again, esp around this bit ;

Why does the staff have to question this?

That isnt a suggestion, just an unnecessary comment. Things like that are what turn staff away from even reading any further.

As for how "no" is presented, sorry but I dont believe in padding things out, if the answer is no then thats what I'll tell you, simple as that.

Originally Posted by Chris-777

We all run forums as well. A good percentage of us run forums much bigger than vb.org. We're well aware of the thought processes and discussions that go into staff decisions about site feedback. Just keep that in mind.

What was that you were saying about "talking down"

[Chadi]

Originally Posted by Paul M

I'm afraid he didn't just post a simple suggestion, go read the first post again, esp around this bit ;
That isnt a suggestion, just an unnecessary comment. Things like that are what turn staff away from even reading any further.

As for how "no" is presented, sorry but I dont believe in padding things out, if the answer is no then thats what I'll tell you, simple as that.

What was that you were saying about "talking down"

You got it all wrong Paul. Its called "Feedback". This is called a "feedback" forum, get it? So I posted a feedback expressing my views. Thats what feedback is about, the person expressing their views. You have the audacity to tell me its an unnecessary comment? I hate to say this, but you have an arrogant tone about you. I've seen this throughout the forums over the years.

Not once have I ever seen you apologize to anyone for anything. Everything you do and say must be perfect. Even to accuse me of an unnecessary comment in a feedback forum. If you think a comment is unnecessary, that's your opinion. After all, what authority are you to put someone's views down? Prove me wrong if your so right. Me asking about why a username change gets questioned is a question in itself and a disagreement. You even accused me of staring a fuss? Are you honestly serious? You have an obvious issue with respecting others.

I'm through with this thread. My first feedback, but not the first time I've seen customers get insulted here.

Originally Posted by Paul M

I'm afraid he didn't just post a simple suggestion, go read the first post again, esp around this bit ;
That isnt a suggestion, just an unnecessary comment. Things like that are what turn staff away from even reading any further.

If that small of an unnecessary comment is enough to prevent you from answering a suggestion from a Jelsoft customer in the suggestion forum, I don't really know what to say. You have to take the good with the bad if you're going to assume a leadship role of any kind and brush small things off from time to time. My current site has a lot of non-US members and I learn to roll with the punches - a lot of times their wall of text comes off as smug and rude, and once I got to know a portion of them, I realized it wasn't the case at all and that I just needed to lighten up.

As for how "no" is presented, sorry but I dont believe in padding things out, if the answer is no then thats what I'll tell you, simple as that.

I respect that. I have nothing against you personally (despite the tones of this thread) and think you're a good guy, but you do seem a bit stressed out in your responses at times and it sounds (like Brad said above, hard to tell tone in just a wall of text) like you take it out on the members. We all do it, I'm not faulting you, just an observation.

What was that you were saying about "talking down"

It was more of a friendly reminder, whilst your calling Chad's suggestion "making a fuss" was dismissive and condescending. I'm a jolly guy, the only person on here I actually don't like is Nexi, and it's because he stiffed me on my Birthday pony again this year.