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Bluehost.com CPU Exceed (Site Down)
Version: , by angkor408 angkor408 is offline
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I wonder if anyone having issue with bluehost.com. I recently switched to bluehost.com few months ago and keep getting CPU exceed issue. They say you need to contact your VB Software developer inorder to correct your code. I don't see anything wrong with the code otherwise it won't work on the site.

I also noticed if I need to login to there control panel >> click on MYSQL Database>> than you can choose which sql file you want to backup.. Than, I select one of my SQL file and click SAVE AS.. I noticed right away my site won't load up the page at all. After the download page completed about 3 minutes, my site will display. I talked with there tier3 support and it doesn't make any sense say it is my code issue. Just backing up the database than my site slow down??????? The only thing that they are not aware off it doesn't give any CPU error. They also mention it could be my root problem how my folders organized. I explained to them that how the VB files and folders suppose to have like that. I don't know what els to explain to them right now.....

Previously when I signed up there plan I was on the $6.95 /Months. There server is fast than I just keep getting that CPU error all the time. Than or later I talked with there support and suggest to upgrade to $19.99 /Months so they can increase my CPU seconds. So I decided to upgraded the plan as long it will fix this problems. Later for 2 days, I got the same issue again. I don't see any different but it just my site go down between 5 -10 minutes. This is very inconvienience for the support and service they had provided. Anyone here ever face the same problem I had? Angkor


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  #12  
Old 07-04-2007, 04:07 PM
CoolLion CoolLion is offline
 
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CPU metering is kind a not of this day and age.

We rent from thePlanet ( started as rackshack, been EV1, but now they are part of the planet)

With them for 10 years now, never an issue, supurb helpdesk.
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  #13  
Old 07-07-2007, 03:25 AM
Yours Yours is offline
 
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HAHAHA ANOTHER BLUEHOST ISSUE..

OK Well I was running my website on them 500 members over 5,000 threads. I got CPU Exceeded Errors almost 10x a day -- with only 20+ people online! I moved straight from them to HostICan and have had NO issues whatsoever. I then upgraded to a VPS with HostICan -- again no issues like those at bluehost. Trash your bluehost account and find somewhere else, I suggest HostIcan.com
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  #14  
Old 07-13-2007, 06:30 AM
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FreshFroot FreshFroot is offline
 
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better than thrillinghill.. they have overloaded their servers.. too many sites on it, so the CPU lags like heck!!
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  #15  
Old 07-14-2007, 04:55 AM
Yours Yours is offline
 
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Better than? haha I doubt it. BlueHost is the WORSTE
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  #16  
Old 11-17-2007, 01:38 PM
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angkor408 angkor408 is offline
 
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Thank for your suggestion. The only I like about them the hosting is fast but problems. Thank, Angkor
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  #17  
Old 11-17-2007, 02:19 PM
StuntFactoryX StuntFactoryX is offline
 
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you can view your cpu error logs... i was w/ bluehost and had the same issues.

file manager > in the same level as public_html open tmp > cpu exceed logs

i bet they all point to vbshout.php and photopost (i think it was showgallery.php) adding muliable games (bulk install) in arcade would crash it too.

bluehost dont like shoutboxes... i know if i uploaded more than 2-3 pics at a time in the gallery it would crash my site.

i think bluehost is ok if your running a smaller plain site. start adding the bells and whisles and the cpu exceed errors never stop. but for 8 bucks a month i guess its expected.

i went to a vps and been very happy. fast and it will run my shoutbox and i can bulk upload.
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  #18  
Old 11-18-2007, 02:07 AM
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angkor408 angkor408 is offline
 
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I never seen a host like that that give CPU error. I seen the error log which was coming from Photopost gallery. I don't see is coming from my vbshout. If i need to do some mantainance like scan photo or rebuilt images, than the cpu error will start. I run this atlease twice a months. Like one of the members mention in here try HostIcan.com it probably more reliable. I looked at there website for a dedicated $44 /months not bad at all. I am paying $19.99 /months with bluehost. I don't know how bluehost got over 400,000 customer. Now, if you are asking about CPU error in there chat room, they automatic refer to help site. I assumed lots of peoples are reporting the CPU error and lives chat is unavailable.

Maybe end of this year I might look into dedicated server hosting. The only issue is timing concern and downtime. Angkor
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  #19  
Old 11-18-2007, 02:36 AM
StuntFactoryX StuntFactoryX is offline
 
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i think they are getting worse. i was w/ bh for a year before my problems started and was very happy. then out of no where my site was down w/ that error 3-4 times a hour. so i think they either moved me... overloaded the server i was on or tighned up there policies. or maybee they just trying to get more people on that high cpu plan.

i think there sucess is their support.
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  #20  
Old 11-30-2007, 02:36 AM
Mrdby Mrdby is offline
 
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the sucks
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  #21  
Old 11-30-2007, 04:04 AM
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blind-eddie blind-eddie is offline
 
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I to use BH, When I first started using BH, everything went great. Their support is great & never had problems with their support. Last month, I started getting DB errors from hell...From out of nowhere. Then came daily to hourly cpu exceed limit. I have 2 septate hosting packages with BH, 1 with 15 sites on it & the other with 9 on it....Both must be on same server, because when I get th cpu errors, they occur on both sites at the same time.
I have been very comfortable with BH, but my comfort level is diminishing quickly.
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