Miscellaneous Hacks - sendmessage creates new thread and mail forwards

Forum Contact Us extra features

• Create new thread in a specified forum with message contents.
• Forward the mail content to multiple email ids

What does the modification do?
If you are the type that likes to read the mails that members on your forum send via contact us form on the forums, then this hack might be for you. I had coded this hack a year back as one of my site has two admin's and we prefer to track the mails we get via new threads on forum that is admin only. Usually if the mail is about advertising or a complaint against some members(both the scenarios are very common) then we prefer to discuss them on forums. A friend of mine wanted similar functionality so am releasing it here

This hack will create an option to duplicate the content of the message that a person sends via contact-us in a new thread in a forum of your choice.
Apart from this it also optionally adds an option to send the mails to multiple email ids apart from the main Webmaster's Email specified in admincp. This can be useful again in a multiple admin scenario or if you want to track forum sendmessage mails in a new account.


How to Install
Import the product file attached.
Go to vbulletin->options->Site Name / URL / Contact Details
Scroll down and see below "Webmaster's Email"
you will see two new options "ContactUs Forum" and "ContactUs Mail Forwards" (In the former enter the forumid where you want new threads to be created, in the latter enter email ids to forward mails to separated by newlines.)
You might want to set a new forum for the mail that is restricted to staff alone.

Enjoy!

[Hornstar]

This will be perfect for when I go away for a couple of weeks, my other admins will be able to read the mail while im gone, and fix any problems that members may have.

Thanks for sharing.

[void]

Originally Posted by Acers

actually that part in itself is easy, its the reply that would pose a problem. eg i would reply to the thread and message goes, but if that guy replies back, you need a "catch all" email to catch the exact mail(ofcourse if the subject is preserved(much like colin's hack for vb3.0X)) and then post it. hmmm..

Just like "Report Post", would'nt it be possible to have a "Create as User" on the incoming email? Perhaps with a popup for the user name, or just using the mailbox part of the email? and then send the user login info to this user?

And couldn't this user be made to subscribe to excatly that thread, so that when someone replies to the thread, all correspondance will take place via the forum tools from that point on?

I really like the potential in this mod :up:

[Sadie Frost]

I love the idea of this as well One suggestion, if I may, would be for there to be an option to not send the email at all and just post it on the forum instead of "doubling up" so to speak

[Ulf T]

I like this mod. But i notice that the refering url gets lost somehow. That happens not only to me. I see it also in the screenshot of a post in this thread. But i can see the refering url in the mail i get. In both the mail and in the post, the refering url is fetched from "$url". I suspect that this variable doesn't contain anything at the moment the post is made. Anyway, the refering url can give some clues at times people contact us about technical problems, so it would be really nice if it were possible to get that information. Anyway, thanks for this mod.

[meissenation]

Exactly what I wanted. Thanks! *clicks Install*

[Dannyloski]

Awesome job on this, I love t, will install later today :up:

[COBRAws]

I have a technical problem, something similar to post #14, I want my threads to parse the Email of the visitor. If a logged in member sends a comment, the email is parsed in the created thread, but if he is a Visitor/Guest, the email is not posted.

Can someone help me with this? Thanks!

[BadgerDog]

Installed....

Seems to work fine ... :up:

Thanks, this will help when I'm away and I need other mods to deal with issues that come into the site this way.

Regards,
Badger

[AzaDiyaR]

waow thanks man this working

cool man

[Ignicoccus]

Any chance of getting this to work on 3.7 ?