Administrative and Maintenance Tools - EZ Bounced Email Management for Admins

DESCRIPTION:
This mod will insert a special EZbounce link into the header of all emails sent from your forums. In the event any email bounces back to you, you simply click the EZbounce link and the Ezbounce script launches, which will modify the bouncing members settings to prevent further bouncing emails. It will also send that member a PM asking them to update their email address.

This modification is known to work with versions as high as 3.8.x


FEATURES:

• Will not modify settings for Admins, Supermods, or Moderators if their email bounces
• (if turned on) Bouncing member is moved to whatever usergroup you set in AdminCP EZbounce Settings
• Updates bouncing member's "Receive Email from Administrators" setting to NO
• Updates bouncing member's "Receive Email Notification of New Private Messages" setting to NO
• Updates bouncing member's "Receive Email from Other Members" setting to NO
• Remove email notification for all of bouncing member's subscribed THREADS
• Remove email notification for all of bouncing member's subscribed FORUMS
• Turns on Popup Notification of new Private Messages for bouncing member
• PM is sent to Member notifying them of bounced email & asking them to update email address
• (if turned on) When member updates & confirms their new email, they are returned to original usergroup.

Now, the next time you send a newsletter from your AdminCP, (so long as you only send emails to members whom have "Receive Email From Administrators" set to "Yes") you will no longer receive a bounced email from this member (because they are no longer being sent).

And also, if you created a new usergroup such as "Bounced Members" and set this usergroupid in this hack's settings, now the members that have bounced can be pruned, sent reminder emails, whateveryou want to do with them!


WHAT IF A MEMBER DECIDED TO CLICK ON THE LINK IN THE EMAIL HEADER?
Most email clients don't show the email's headers by default, however in the event a member is slick enough to view their header and they click on this mysterious link, they will simply receive a no permission message since they're unallowed to log in to the AdminCP.


ZIP FILE CONTENTS:
1 Product (2 plugins, a couple phrases & installcode which adds 1 colum to user table)
1 File


HOW TO VIEW FULL EMAIL HEADERS:
You might need to configure your email client to view full email headers in order to see the EzBounce link. There's detailed instructions on how to do this for the most popular email clients here.


CHANGELOG:
#> 1.11 - released on 7/6/2008:
Fixed bug reported in post #583

#> 1.10 - released on 12/18/2007:
Added when bouncing member is managed for bouncing, their "Pop Up a Notification Box When New PM Is Received" setting is turned on before the notification PM is sent, to better ensure they are notified to update their email address.
Bought the new CD entitled Sleaze Freak by Scum Of The Earth on Amazon.com

#> 1.9 - released on 9/22/2007:
Added when bouncing member is managed for bouncing, their "Pop Up a Notification Box When New PM Is Received" setting is turned on before the notification PM is sent, to better ensure they are notified to update their email address.
Modified the way old usergroupid is restored so methos is more compatible with other installed mods.
Optimized some queries in ezbounce.php and plugin codes.

#> 1.8 - released on 6/1/2007:
Bug fix - fixed array_merge error for those running php 5.

#> 1.7 - released on 5/8/2007:
Bug fix - fixed bug where old usergroup was incorrectly being restored.

#> 1.6 - released on 4/26/2007:
Added protective measure for Admins, Supermods, or Mods who's email may have bounced. this makes sure their usergroup and settings are not modified

even if their email bounces.
When bouncing member is managed for bouncing, their "Receive Email Notification of New Private Messages" is now set to NO.
When bouncing member is managed for bouncing, their "Receive Email from Other Members" is now set to NO.
When bouncing member is managed for bouncing, email notification is turned OFF for all of bouncing user's subscribed threads.
When bouncing member is managed for bouncing, email notification is turned OFF for all of bouncing user's subscribed forums.

#> 1.5 - released on 2/17/2007:
Added option in Settings which allows admin to insert the EZbounce link into outgoing email's message body (for email clients which make it difficult to show

email headers or don't properly parse html links when displaying email headers.
Fixed bug where original usergroupid was being erased in the event admin processed bounced more than once for same member

#> 1.4 - released on 2/17/2007:
Fixed bug - PM is now sent regardless of whether or not bouncing member had "Enable Private Messaging" turned off in UserCP.
Fixed bug - Usergroup is now properly reset to what it was before member was managed for bouncing

#> 1.3 - released on 2/15/2007:
New setting in AdminCP which gives option to move bouncing members into any usergroup of Admin's choice
If member had previously bounced, and they update their email, they are moved back to their original usergroup

#> 1.2 - released on 2/10/2007:
Bouncing members are now handled by setting their preference to receive admin emails to "no"
Sends PM to member notifying them email bounced
If / when member updates his/her email their preference to receive admin emails is reset to "yes"

#> 1.0 - released on 2/8/2007
Original release


If you like this hack, please click Nominate for MOTM

[daddygrim]

this hack keeps sending me emails about bounced email addresses why?

[djbaxter]

Originally Posted by daddygrim

this hack keeps sending me emails about bounced email addresses why?

I sincerely hope that was intended as a joke.

You installed an add-on called EZ Bounced Email Management, described as an add-on to help you easily manage bounced emails, and now you're wondering why you're getting notifications about bounced emails?

If memory serves, you also installed the Inactive Member Notifications add-on as well. Do you think that combination might be the reason?

[daddygrim]

ummmm their emails work..so your point?

[djbaxter]

What the heck are you talking about, Grim? Are you complaining because the add-on works?

[daddygrim]

why would it keep bouncing back IF THE EMAIL IS VALID?

[djbaxter]

Look at the headers. That will give you the reason.

There may be several:

- mailbox full
- mailbox temporarily unavailable
- mail server did not respond or timed out

That's why action is NOT automatic - you're supposed to insert a human administrator between the bounced mail and the response so you can determine what the most appropriate response should be.

I find at various times ALL forum mail to AOL or Hotmail or Yahoo will bounce with one of the above error message - then a day or so later it will all ve fine again.

[daddygrim]

lol ok thats all i wanted to know..so this is normal?

[daddygrim]

Mail Delivery Subsystem <MAILER-DAEMON@web5.*****com>
to admin

show details
2:16 pm (9 minutes ago)
----- The following addresses had permanent fatal errors -----
<*****@hotmail.com>
(reason: 550 Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be relate...se note: if you are an end-user please contact your E-mail/Internet Service Provider for assistance.)

----- Transcript of session follows -----
... while talking to mx3.*****.com.:
>>> MAIL From:<admin@dbyonline.net> SIZE=2130
<<< 550 Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be related to content such as obscene language, graphics, or spam-like characteristics (or) other reputation problems. For sender troubleshooting information, please go to http://postmaster.msn.com. Please note: if you are an end-user please contact your E-mail/Internet Service Provider for assistance.
554 5.0.0 Service unavailable

Final-Recipient: RFC822; *****@hotmail.com
Action: failed
Status: 5.0.0
Diagnostic-Code: SMTP; 550 Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be related to content such as obscene language, graphics, or spam-like characteristics (or) other reputation problems. For sender troubleshooting information, please go to http://postmaster.msn.com. Please note: if you are an end-user please contact your E-mail/Internet Service Provider for assistance.
Last-Attempt-Date: Sun, 25 Mar 2007 12:16:52 -0600 (CST)

[Black Tiger]

Yes that could be normal. Your email is rejected because it's in a spamlist or the receiver has his spamfilter setup to tight.
So the user has to allow the email adres of your forums or setup his/her account with another email address.

This kind of nonsense (and spammers) is just the reason why I decided long ago that users were not allowed to register with @hotmail.com on my forums.

[daddygrim]

so you disabled all free email accounts black?