Welcome headers - Improve community registration rates

vBulletin 3.6 users click here for the 3.6 compatible version of this plugin.

The out of the box vBulletin style does not have a robust method of informing users about their current activity status or user level. As a result, guests entering on a page other than the homepage (which is most often the case) have no idea what a forum is about or that they may need to register. Additionally, there are no visible status indicators, making it confusing for unconfirmed, unapproved or new members to know what to do or where to begin.

To help solve these problems, the welcome headers plugin creates a 5-part set of conditionals to better introduce members to your community while pushing them to register, activate or post. The default templates are just that, default ? I highly encourage you to tweak the language and functions to meet the needs of your actual community environment.

Modifications/ Instructions:
Template edits: 2
Plugins: 1 (adds 1 template and several settings)

This template hack should take under 5 minutes to implement and customize.

What?s new in 4.1.0
The 4.1.0 version of this system is a complete rewrite from earlier versions. All of the original functionality still exists; however, the system has been improved to make it much more modular. With the new version, you can now turn on/off individual welcome header messages, configure the content and change other settings all from your ACP Options panel. Additionally, a 5th welcome header has been added for global announcements. With the exception of one small phrase change, this upgrade is seamless to upgrade.

Upgrade Instructions:
Full upgrade instructions can be found in the attached zip file. However, to avoid confusion anyone upgrading from the 4.0.x version of this plugin to 4.1.x should do the following:

1 ? Upload the new version of the plugin file based on your version of vBulletin (3.5 or 3.6). Be sure to set the override option to ?yes?.
2 ? Go to your phrase manager and search for the phrase ?first_visit_message?, copy any customizations you have made to this phrase into the phrase ?welcome_guest?.
3 ? Go to your vBulletin options, select the ?Welcome Header System? group and configure the options as desired.

Customizing the content / messages
To customize which messages appear or what they say, go to vBulletin options, select the ?Welcome Header System? group and configure the options as desired. Each phase can be modified by adding translation text.

Details on how it all works:
Step One: Turning lurkers into Members
For most websites, upwards of 50% of traffic (or more) comes through search engines or deep links to threads, profiles and categories. Out of the box, vBulletin only displays a welcome message on the forum-homepage, meaning someone who enters through any other page does not have the benefit of seeing an explanation of the site or welcome message. The guest welcome header is used to explain the purpose of your site, sell users on the benefits of joining the community and push them to proactively register.

Step Two: Making Users Confirm their Account
Many vBulletin sites require email confirmation prior to being able to post or access an account. However, activation emails are often misdirected to spam folders, ignored or simply deleted, leaving unconfirmed users with little access rights and no explanation as to what is wrong with their account. The unconfirmed welcome header is used to inform unconfirmed members of their account status and to direct them to automatically resend their activation email, or to contact the webmaster for support.

Step Three: Get non-posting users to post
Another chronic problem faced by many forums is insuring users post after registering. Many new visitors register in order to access certain features with the intent of posting, but never do so. The never posted welcome header is used to encourage users to post for their first time and should ideally be linked directly to an introductions or new member forum to help users "break the ice".

Step Four: Getting inactive users to become more active
Many members start out as lurkers, register, post once or twice and then go back to being lurkers. Often time these members are not actively thinking about participating in topics or are still shy about interacting. The inactivity welcome header reminds members to make a post after a predetermined amount of time as specified by the forum administrator.

Step Five: General Announcements
Unfortunately the standard announcements are often overlooked or never even seen by members who use the "new posts feature". As a result, urgent notices may be missed by users causing problems and high volumes of support requests. The global announcement welcome header creates a message shown to all members who do not fall into the other welcome header groups (guest, unconfirmed, never posted, inactive). Whether it be a scheduled outage/ upgrade, an important request or the need to display an advertisement in a prominent spot, global announcements allow an administrator to effectively and quickly display messages in a way that is certain to be read.

The results:
At first glance this system may seem a bit superfluous, however, the numbers rarely lie, nor does the feedback. Since posting this plugin in October, it has risen to over 1700 confirmed installations and is now one of the top 5 vBulletin plugins. On ScubaBoard.Com, the site the system was originally tested on, posting rates have increased by over 100%; new user registration rates by over 60%; user activity by 50% and the welcome/ intro & greets forum has exploded over 400%. If you browse through the pages of this thread you will find even more real life testimonials and experiences from the thousands of people using the system.

But enough about why -- give it a shot yourself and let me know how your results turn out.

vBulletin 3.6 users click here for the 3.6 compatible version of this plugin.

[Parture]

Request:

1) Why not create an extra welcome header for coppa separate from unconfirmed user! (I did this manually)

2) Create optional welcome headers based on:

(a) different user groups (I have added several myself manually, but it would be nicer if it was streamlined),

(b) answering certain sets of questions in Edit Profile (some sort of automatic detect would be needed) produces a unique welcome header,

(c) separate headers for Infractions groups. But note that if a person goes into moderation or banned, they are not yet permanently banned so they are not actually physically moved into those groups (so you have to figure out how to take that into account, because presently I don't know how to identify them to give them a welcome message they are in Infractions).

I would be most excited by number #2, because look at the number of questions I have at registration, that I would like to create unique welcome headers for.

http://biblocality.com/forums

[Ted S]

Originally Posted by Parture

Request:

1) Why not create an extra welcome header for coppa separate from unconfirmed user! (I did this manually)

2) Create optional welcome headers based on:

(a) different user groups (I have added several myself manually, but it would be nicer if it was streamlined),

(b) answering certain sets of questions in Edit Profile (some sort of automatic detect would be needed) produces a unique welcome header,

(c) separate headers for Infractions groups. But note that if a person goes into moderation or banned, they are not yet permanently banned so they are not actually physically moved into those groups (so you have to figure out how to take that into account, because presently I don't know how to identify them to give them a welcome message they are in Infractions).

I would be most excited by number #2, because look at the number of questions I have at registration, that I would like to create unique welcome headers for.

http://biblocality.com/forums

Is it really necessary to tripple post your comment?

[imported_infitech]

I want it to show the number of members on my forums.
For some reason I cant hardcode URLs either.

[johnmont]

The cookie is not being set for the "once-per-visit" functionality. I've got it correctly set in the vbulletin Options menu...

Any suggestions?

[The Dane]

When I try to customize the messages by clicking the link on the config page I get this message:

No Phrases Matched Your Query

Any idea why?

[Ted S]

Are you running the proper version of the hack for your version of vb?

[KipLarson]

I've gotten an error that says the following templates need to be reverted:

welcome_headers
Default Template Updated in 3.54 by Ted
Your Custom Template Last Edited in 3.5.2 by **me**

I did modify the code to add advertisements in there, but I did this on my 3.60 and 3.61 forums without a problem, so I'm not sure what the problem is.

What should I do? It says my templates need to be revereted.

[Ted S]

If you modified your template and then upgraded it thinks you need to modify again. Unless you are experiencing issues you can ignore this message. To make it go away, revert and reapply your changes.

[KipLarson]

I'll see if that fixes and edit back if it doesn't.

Edit: I copied the code before I reverted, and after I reverted the message went away of course, but then when I recopied the code it still gives the message.

Would there be anyway to see if it's broken something without looking? Or do you recommend that I just ignore it?

[KipLarson]

Ok, so I haven't heard any problems from my users after inputting the hack.

So I assume that I can just leave it the way it is (saying the templates need to be reverted etc.)

Let me know if that isn't the case. And thanks.