Its not like that across this entire site. Run my name for instance. Look at all of the questions I have tried to help with. There are tons of people willing to help on this site but there are even more users that feel they are entitled to it and if its not there, well then the hell with whichever person they tried to get support from.
I have one mod released and it is as basic as they come. I am by far a coder like some of the users are on this site. I have yet to kiss anyones ass or lick boot to get support. I will ask a question and sometimes it gets answered, sometimes it doesn't. The complexity of the questions being asked dicatates who can/will answer them. If some of us, like myself, don't have the knowledge to answer a specific question, I obviously wouldn't be able to help with the question.
Since a majority of problems with mods are pretty complex, they can only be answered by the coders that actually understand the question in the first place. lol
If you read through all of the posts on this site during a 24 hopur period, you will find tons of people answering questions, several users complaining about the lack of support, and lots of humor and unanswered questions. It doesn't mean no one is willing to answer them, it means no one qualified to answer it is available or has the time/ energy to get into it.