Urjent Help bcz site down 4 hours ago

[Brandon Sheley]

These files consuming high cpu on the server Because of that you are facing this issue.
i suggest you to update plugin themes and optimize the domain scripts frequently as well

Did you do this?

Are you running the latest and greatest
Are you running excisive plugins that aren't helping
Are your plugins and style made with quality code?

Temporally disable all your plugins and use the default style.

Does that help?
If so add one plugin at a time and stop with your cpu crashes.


Oh... and ofc you'll need to have showthread.php spelled correctly, wouldn't hurt to upload a fresh copy of your vb files as well.


Take a backup

The host isn't 100% at fault here, they are trying to help. Your site is bogging the server down, it's very likely a poorly coded plugin.

make a backup before doing anything crazy

[tanzeelniazi]

i use vbulletin from 2012, first time i see this issue on my site, i have some plugins i think 1 year ago no and new plugin will be installed, My host is good not a host problem,
I have 4.2.0
all plugins updated
Before i says lots of guest just seeing only 1 section before i remove all threads the my forum working cool now i made 2 threads in this section again after i see lots of guest comes again in 2 threads have lots of views,
Can i paste here showthread.php ? also 1 more thing some time i see in whois online some guest seeing this link like https://vborg.vbsupport.ru/showthread.php
Sorry for my bad enlgish

--------------- Added [DATE]1507303169[/DATE] at [TIME]1507303169[/TIME] ---------------

Also i see lots of error in error log file looks like

PHP Code:

2017-10-06 11:15:10.802 [INFO] [1**.1**.2**.1**:2***3] File not found [/home/XXXXX/public_html/404.shtml] 


[TheLastSuperman]

Originally Posted by tanzeelniazi

Also i see lots of error in error log file looks like

PHP Code:

2017-10-06 11:15:10.802 [INFO] [1**.1**.2**.1**:2***3] File not found [/home/XXXXX/public_html/404.shtml] 


That means the file is not found, you can specify in .htaccess which file you want as your 404, if you do not have that file on the server i.e. 404.shtml then its producing errors because its trying to tell the guests or members that a page does not exist, except that page does not exist!

Open your .htaccess file and look for something similar to:

ErrorDocument 404 /404.shtml

If its not there then it would be via vbseo/dbseo you can specify in settings where/what your 404 page is. If you do not have a 404 page you can try this: https://vborg.vbsupport.ru/showthread.php?t=245531

Edit: Your English is fine since its ESL, you're doing great!

[tanzeelniazi]

I found file here: /public_html/vb/exception/404.php
Is this is 404.php file ?
also i have 2 .htaccess files
First one in /.htaccess

PHP Code:

<IfModule mod_deflate.c>
    SetOutputFilter DEFLATE
    <IfModule mod_setenvif.c>
        # Netscape 4.x has some problems...
        BrowserMatch ^Mozilla/4 gzip-only-text/html

        # Netscape 4.06-4.08 have some more problems
        BrowserMatch ^Mozilla/4\.0[678] no-gzip

        # MSIE masquerades as Netscape, but it is fine
        # BrowserMatch \bMSIE !no-gzip !gzip-only-text/html

        # NOTE: Due to a bug in mod_setenvif up to Apache 2.0.48
        # the above regex won't work. You can use the following
        # workaround to get the desired effect:
        BrowserMatch \bMSI[E] !no-gzip !gzip-only-text/html

        # Don't compress images
        SetEnvIfNoCase Request_URI .(?:gif|jpe?g|png)$ no-gzip dont-vary
    </IfModule>

    <IfModule mod_headers.c>
        # Make sure proxies don't deliver the wrong content
        Header append Vary User-Agent env=!dont-vary
    </IfModule>
</IfModule> 


2nd is: /public_html/.htaccess

PHP Code:

RewriteEngine on
<Files .htaccess>
order allow,deny
deny from all
</Files>

php_value max_input_vars 100000 


[Stingray27]

Originally Posted by tanzeelniazi

Server: Yes its not the issue from the server
I request you to optimise the below file on your domain

index.php
showthread.php
newreply.php

These files consuming high cpu on the server Because of that you are facing this issue.

Find a proper host as that reply suggests the one you have are clueless - and probably running a badly overloaded server.