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  #11  
Old 11-20-2016, 05:49 PM
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All of our CMS and Blog related files reflect 4.2.3 Beta 3, downloaded 15:08, Thu Jan 1st 2015.

All other files reflect 4.2.3 Patch Level 2, downloaded 09:15, Thu Nov 10th 2016.

So CMS and Blog software, installed and working before the upgrade, were not upgraded on Thursday November 10th 2016, the date our Forum owner did the upgrade.
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  #12  
Old 11-20-2016, 06:16 PM
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Yes, Your host/owner downloaded the wrong package.
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  #13  
Old 11-20-2016, 06:37 PM
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I'm very much inclined to agree with you.

We moved to using vBulletin for our Forum back in late 2011 or early 2012. We received a donated license from one of our members who wasn't using it. I believe it was a Forum Only license at that time. When we first renewed, we discussed upgrading to Suite, and I believe that is exactly what we did. So, we started out with Forum Only and subsequently enhanced our Forum by renewing with an upgraded purchase to the Suite. Would explain how we could end up 'mixing' the software download.

I did a comprehensive review of all the installed files for our forum on our server this afternoon. There are two different Downloaded dates: ones reflecting 09:15, Thu Nov 10th 2016 also reflect a version number of 4.2.3 Patch Level 2, and ones reflecting 15:08, Thu Jan 1st 2015 reflect a version number of 4.2.3 Beta 3. And all of the 2015 dated ones are cms and blog related files.
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  #14  
Old 11-20-2016, 06:44 PM
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4 Step Solution:

Make backup
Download new package
Upload new files to server
Re-run upgrade script
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  #15  
Old 11-20-2016, 08:00 PM
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Quote:
Originally Posted by Snowhog View Post
We very recently upgraded to vBulletin Version 4.2.3 Patch Level 2 (from Version 4.2.3 Beta 3). Admin CP > Plugins & Products > Manage Products is now showing that vBulletin CMS is no longer enabled (and Articles and such on our Forum Home Page is no longer visible) and still showing its version as 4.2.3 Beta 3.

We are fully licensed. Do we have to download/install vBulletin CMS for 4.2.3 Patch Level 2 separately?
Maybe a cache or an issue from your hosting. Checking with your host and try to download and install latest version of vB again.
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  #16  
Old 11-21-2016, 03:40 PM
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If you have a Suite Licence, you can download either the suite version (includes blog & cms) or the forum only version.

As noted above, it sounds like they downloaded the forum only version.
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  #17  
Old 11-21-2016, 04:05 PM
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Quote:
Originally Posted by Snowhog View Post
I'm very much inclined to agree with you.

We moved to using vBulletin for our Forum back in late 2011 or early 2012. We received a donated license from one of our members who wasn't using it. I believe it was a Forum Only license at that time. When we first renewed, we discussed upgrading to Suite, and I believe that is exactly what we did. So, we started out with Forum Only and subsequently enhanced our Forum by renewing with an upgraded purchase to the Suite. Would explain how we could end up 'mixing' the software download.

I did a comprehensive review of all the installed files for our forum on our server this afternoon. There are two different Downloaded dates: ones reflecting 09:15, Thu Nov 10th 2016 also reflect a version number of 4.2.3 Patch Level 2, and ones reflecting 15:08, Thu Jan 1st 2015 reflect a version number of 4.2.3 Beta 3. And all of the 2015 dated ones are cms and blog related files.
I just checked your account and verified that your site owner/host did download the Forum only package. So, he needs to go back and download the Suite version, upload those files, and then run the upgrade.php script again.
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  #18  
Old 11-22-2016, 12:27 AM
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Thank you Lynne, for the verification. I have emailed our forum owner about this.
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  #19  
Old 11-25-2016, 04:01 PM
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Happy to report that our Forum is now properly upgraded to 4.2.3 Patch Level 2, having re-run the upgrade using the Suite software download. CMS and Blog sections are once again at the save version as the rest of the Forum.

This thread can be locked.
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