Moderators Functions - Report Thread Prefix Management

Overview:

This product allows you and your moderating staff to more easily distinguish between report threads (including those generated by my Profile Reporter) that have not yet been resolved from those that have been taken care of by using colored prefixes for the threads.



Upon installation, a new prefixset is created consisting of two thread prefixes...one for unresolved report threads (bright red) and one for resolved report threads (darker green with strikeout text). These prefixes will only be available in the forum you have designated for report threads, and in the forum you have designated for auto-reported posts if you have "MarkFL: Automated Post Reporter" installed and active. If you uninstall the product, then the prefixset is removed from your database.

When a post is initially reported, the unresolved prefix is auto-added to the report thread. Then when someone on your staff (those with access to the report threads and with moderating privileges) posts to say what they have done to resolve the issue, they will find a checkbox in the "Moderation Tools" portion of the "Additional Options" block on the posting form for actions to be taken after submitting their message that will allow them to mark the report as resolved.



If a report thread has been previously marked as resolved, but another staff member is posting to add additional information and wishes to revert the thread back to an unresolved status, they will find that the added checkbox will mark the thread as unresolved.



In addition, an item has been added to the "Thread Tools" menu to allow your staff to change the status of reports without having to post.



You have the option to record the actions taken by this product in the moderator log. You can choose to record all actions, or just when the prefix is changed without posting, or not at all.

Updates:

Version 1.1

• Added support for Quick Reply

Version 1.2

• Added a report prefix toggle button next to the reply button at the top of the page.

Version 1.2.5

• CSS for toggle button has been moved to a CSS template for wider browser compatibility.

Version 1.2.6

• Forum counters rebuilt after prefix changes so correct prefix shows up on forum display.

Version 1.2.7

• Space removed from MySQL query which causes an error for some.

Version 1.3

• Updated for compatibility with Force read Thread Addon.

Version 1.4

• Bug fixed where checkbox did not work when editing first post of report thread.

Version 1.5

• Removed template hook from custom template used by another product.

Version 1.6

• Removed button and replaced with thread tools menu item.
• Added the option to record actions in moderator log.

To Install:

• Download and extract the attached .zip file.
• In AdminCP go to Plugins & Products -> Manage Products -> Add/Import Product.
• Upload the contents of the "upload" folder to your root directory.
• Click on "Choose File" and browse to the product xml file that was packaged in the .zip file.
• Click "Import"
• You MUST set your settings to enable the mod. Each setting has an explanation of its use.

Support for this product can be found here:

• MHB - Report Thread Prefix Management
• TAZ - Report Thread Prefix Management

[BadgerDog]

Originally Posted by MarkFL

As with the other product, I would have to come take a look at what's going on.

On another note, have you considered updating your site to vB 4.2.3? You will likely have better luck with many products that have been uploaded within the last several years.

Thanks... but, we have a stable environment with a membership of retired veterans, average age of 60+, so constantly changing their environment doesn't really add much value.

Regards,
Doug

[MarkFL]

Originally Posted by BadgerDog

Thanks... but, we have a stable environment with a membership of retired veterans, average age of 60+, so constantly changing their environment doesn't really add much value.

Regards,
Doug

Updating your vB from 4.1.8 to 4.2.3 wouldn't change things much for the end user, but of course that is your call.

[BrettC Frontier]

Hi Mark, I had a thought on this addon the other day.

On the addon, when a moderator marks a thread as resolved by clicking the button rather replying to said report, would it be possible to force said moderator to reply to the thread with the text of "I have resolved this report." ?

Additionally, if a moderator replies to the thread and clicks the resolve report checkbox, would it also be possible to auto-close the report thread?

[Alan_SP]

If it needs only to be said text (I solved report, or something in that direction), mod can automatically create said post for moderator who closes it with button. It would make things easier for all.

[MarkFL]

I have some staff who resolve reports without posting, and what I did was to choose to record the actions in the moderator log, so I can see who does what with reports.

However, an auto-generated post wouldn't add any more information...I actually prefer my staff state exactly what they did to resolve a report, but not all feel inclined to do so.

[Elixar]

Would it be possible to have it to where a thread once marked as resolved can be moved to a selected forum?

[MarkFL]

Originally Posted by BrettC Frontier

...Additionally, if a moderator replies to the thread and clicks the resolve report checkbox, would it also be possible to auto-close the report thread?

I'm curious why closing a thread that only moderators can see would be of any value, given that moderators can reply to closed threads?

[Alan_SP]

Moderators can reply to closed threads only where they moderate.

It basically means that most probably they don't have moderator permissions in forum where reports are created.

DBTech has a mod which enables automatically setting all moderators to moderate forum(s) we choose (https://vborg.vbsupport.ru/showthread.php?t=281850 - just not sure if you need pro version or it works in free version).

I just mention this as reminder, nothing else. When we have admin rights, we tend to forget what others can and can't do. I do that sometimes. Too often actually.

[MarkFL]

Yes, it is easy to forget that not all of our staff has the same privileges we do when it comes to threads.

On the forum I help admin, we have set all staff as moderators of the report forum so they can do what they need to do there. We don't close reports, we simply use the prefix as an indicator of whether the issue has been resolved or not.

[WindVoice]

Tried the mod on vB 4.2.5, unfortunately it did not work for me.