PC - Hacked, Account Stolen !

[Chaya_]

Hello,

my PC was infected wirh a RAT Virus all my Mails and Accounts has been Changed and my vBulletin License elsewhere ...

I have my ID Card, my Old Mail, my Security Answere and my License Number,,, is it possible to take izt back ? I have no member access to vbulletin member area

[ForceHSS]

You need to email support

[Chaya_]

I have do it before 2 houres, but no answered !

[TheLastSuperman]

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorize vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.

I only posted that above ^ due to the fact I see you have 18 posts and by now should be setup correctly.

- It's the weekend therefor there might be a longer delay than usual please bear with them until someone gets back to you. Very sad to hear this, I wish you the best of luck in resolving this.

[Paul M]

Originally Posted by Chaya_

I have do it before 2 houres, but no answered !

Perhaps you need to learn patience.

[Lynne]

Originally Posted by Chaya_

I have do it before 2 houres, but no answered !

The Sales team handles license transfers and such. They only work Monday through Friday 9-5PST. So, as Paul says, you may need a little patience.

@TheLastSuperman - he is showing as Unlicensed because I would guess theese people removed his email from the license.

[TheLastSuperman]

Originally Posted by Lynne

@TheLastSuperman - he is showing as Unlicensed because I would guess theese people removed his email from the license.

ROFL DUH @me, tis Sunday I'm not supposed to be firing on all cylinders until tomorrow.

- Burnt spark plug out!

*Ohh yeah one thing I do remember is, go ahead and trace down your paypal or credit card receipt for the transaction - that will help prove its your account because those purchase details should still be on file.

[Chaya_]

Fixxed, have my Account back and my License Closerequest !

[ForceHSS]

joeqaz1016

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorize vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.