How Install Cometchat in vb5?

[sergiomc]

Hi, I can not install correctly cometchat in vbulletin 5, I asked the support cometchat but they want not help me because my support time has inspired, can someone help?

Thanks, greetings!

[Lynne]

The only place to ask for support of a modification is in the modification thread or site. I would suggest purchasing an extension to your support contract after verifying that they really can tell you how to install it for vB5.

[sergiomc]

I do not know if I have to install it in the root or in the core directory. If I remember correctly in vbulletin 5 cometchat should be installed in core directory. In this case would have to edit some routes on some files and I do not understand anything about it.

--------------- Added [DATE]1421989338[/DATE] at [TIME]1421989338[/TIME] ---------------

Example here:

PHP Code:

/* DATABASE */

if(!file_exists(dirname(dirname(__FILE__)).DIRECTORY_SEPARATOR.'includes'.DIRECTORY_SEPARATOR.'config.php')) {
    echo "Please check if cometchat is installed in the correct directory.<br /> The 'cometchat' folder should be placed at <VBULLETIN_HOME_DIRECTORY>/cometchat";
    exit;
}
include_once(dirname(dirname(__FILE__)).DIRECTORY_SEPARATOR.'includes'.DIRECTORY_SEPARATOR.'config.php'); 


--------------- Added [DATE]1421989644[/DATE] at [TIME]1421989644[/TIME] ---------------

or here

PHP Code:

/* BASE URL START */

define('BASE_URL','/cometchat/');

/* BASE URL END */ 


[Max Taxable]

You're not going to get any help here beyond what Lynne suggested, since this is not a vBulletin problem.

[sergiomc]

Maybe someone with a good heart wants to help me, not necessarily have to be you, thanks.

[ozzy47]

Hey there sergiomc,

Since you are asking about Questions/Problems regarding a Modification, you need to post on the modifications site.

That is the proper place to get support for the mod, not here.

Yes you may need to pay to extend your support time, but that is the nature of the beast.

[sergiomc]

Sorry, I do not quite understand what you say, I use a translator, you tell me I should not do this kind of questions or you tell me that these questions are in another area?

[ozzy47]

Correct, you need to ask this on the Cometchat site, not on this site.

[Marv]

As a sidenote: we had cometchat on one of our sites. The support was really bad, the support-"team" (guess it?s only one single person) can?t even communicate in proper english (they are from india, as I can tell by their IP?s - even when they call themselfs Mr. Robert Shaw aso with a second and third level support.). They?ve tried to deal with a variety of errors in their chat and weren?t able to solve a single one of them (Chat stops working after a few hours, crashes the database, aso). After 3 weeks back and forth - while they were trying to fool us, it all would have been fixed and we had to proof them in videos, screenshots aso that they are wrong, -they finally refunded us only after we handed the whole case over to our lawyer because they broke the database and refused to repair that. Of course they did no backup copies of the files and databases they were working on. Completly unprofessional.

I definitly would recommend thinking twice to let them into your server or let them lay their hands on your database - or at least take proper precautions.