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Old 09-11-2013, 01:16 PM
CarolSEL CarolSEL is offline
 
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OK, thanks.

--------------- Added [DATE]1378918449[/DATE] at [TIME]1378918449[/TIME] ---------------

Does this sound correct, please?

From host:

Quote:
Sorry for delay in my response, we have finished up backing up your account in it's current state.

We will be unable to restore the account to it's state on September 3rd or 4th. However, since there is a backup of the database from Sep. 3rd we recommend installing a fresh vBulletin. We have created the subdirectory [/home/catho11/public_html/vb/] for you to install vBulletin to. Once you have installed a fresh copy we can attempt to import the database from September 3rd.

It would be best to install the version of vBulletin that you were using previously to avoid issues. Please let us know if you have any questions.
Sept. 5 was when the site was hijacked, and the 4th was when the exploit occurred. Apparently, the full system backups through 9/4 have been overwritten on the server.
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