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PDPJR · #1 07-03-2013, 11:20 AM

We're having some issues on our forum and not sure what's happening or how to properly troubleshoot.

One example is in a particular thread, a user posted a reply, and on the main forum list, it shows him as the last poster. When you go into the thread (now 7 pages long), you can only access up to the 6th page, and it does not include the post from this particular user. So his post must be on the 7th page, which is inaccessible. When you click on page 7, no errors - but it just takes you to page 6 (Even though the URL shows page 7.)

I ran a repair on all tables and two came back with errors. When I ran it a second time, all came back as OK.

Same issue. I tried running some counter updates, but none ever finish. Some get through a few thousand and then just hang. Others (Like update users) gets through 5 users and hangs.

Not sure what info you guys needs to help me troubleshoot. Here's some info if it helps.

We're running vB 3.8.7 patch level 3. PHP is 5.2.13. MySQL is 5.0.95. We have close to 10,000 users and I'm sure a ton of threads. Unfortunately, I just inherited the site and shocked how out of date it is. . .

nerbert · #2 07-03-2013, 07:57 PM

In Maintenance > Rebuild Thread Information you can set how many threads to process per cycle. You should set this to a low number so you don't time out

PDPJR · #3 07-03-2013, 09:13 PM

Good thought, but no good. I set it down to 200 (Figured 10% was good) and it still just hangs. Runs through the threads REALLY fast and goes page by page counting the threads - then it will invariably hit a number and just stop. No errors, nothing.

nerbert · #4 07-03-2013, 09:34 PM

Maybe if you contact your hosting service they can help. (But they'll probably pass the buck and tell you to contact vBulletin)

Zachery · #5 07-04-2013, 05:50 AM

No third party addons?

Lynne · #6 07-04-2013, 09:30 PM

If you don't think all your threads are having their information rebuilt, you can do it manually -

/admincp/misc.php?do=updatethread&startat=xxxx&pp=yyyy

Change xxxx to the threadid to start at and yyyy to the number of threads to process at a time (default 2000)

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