problem uploading .zip file error 413

[radiofranky]

Hi,
I'm getting this error when uploading .zip files.
413 [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038"]

Could someone help? thanks

[kh99]

I think that error is coming from the Flash upload app, so there's not much info except that the upload failed. Someone else might know from looking at the error. But anyway, you could check under Attachments > Attachment Manager and make sure that .zip is allowed and the file you're uploading is within the size limit. Also check under Attachment Permissions and make sure you have permission.

Do other file types work OK? If you zip file is large, can you try a smaller one as a test?

[Lynne]

How large do you allow zip files to be in your Attachment Manager? How large was the file? Are attachments stored in the database or file system?

[Zachery]

http 413 is requested entity is too large. Whatever you're trying to upload is larger than php/server is capable of dealing with. You'd need to contact your webhost for additional help.

For future reference, the first number is the http error code, the last number is the flash error code. Though more often than not the http error code is far more helpful. The codes here were 413 requested entity too large, and the Input Output Error from flash. Saying it couldn't read or write the file (or a bit of both)