TigerLily, I've done something similar to you, although we have a Registered Member and a Premium Member. Premium members pay an annual fee via Worldpay and a receipt is sent to them automatically. We then add them to a separate groups which gives them access to more forums and and also marks them as a premium member (plus a range of other benefits).
As far as renewals go, we haven't done any yet as it's only been going a couple of months, but basically we added a field to their profile (only viewable by admins) with the month/year their membership is due to expire. Then every month all we have to do is search for all members with that month in their profile and send a renewal notice. At the end of the month we search again and anyone who still has that date is made a normal member again.
So there's still a bit of admin involved but I'll see how it goes before I change it.
You're very lucky not to have had any backlash. We haven't because it's voluntary, but I think we would if we made it compulsory. How much are you charging?
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