One user Having problems. Can't figure anything out

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One user Having problems. Can't figure anything out

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11-21-2009, 08:00 PM

Lynne

Join Date: Sep 2004

Location: California/Idaho

Posts: 41,180

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Other things to try....
Create a new style with no parent:

Styles & Templates > Style Manager > Add New Style
Parent Style: No Parent Style
Title: Default vBulletin
Allow User Selection: Yes
Save

Tell him to browse the site using that totally default vbulletin style and see if he still has the problem.

Do you have a test site that is a copy of your live site? Have him login to the test site and see if he still has the same problem. If so, disable all the modifications on the test site and see if he still has the same problem.

Create a test account. Have him login using the test account. Does he have the problem then?

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X vBulletin 3.8.12 by vBS Debug Information
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Messages:

X vBulletin 3.8.12 by vBS Debug Information

Page Generation 0.05962 seconds
Memory Usage 2,186KB
Queries Executed 12 (?)

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Messages:

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It is not a VB3 engine, just a parsed copy!

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.05962 seconds Memory Usage 2,186KB Queries Executed 12 (?)
More Information
Template Usage: (1)SHOWTHREAD (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)ad_showthread_beforeqr (1)footer (1)forumjump (1)forumrules (1)gobutton (1)header (1)headinclude (1)navbar (3)navbar_link (120)option (1)post_thanks_box (1)post_thanks_button (1)post_thanks_javascript (1)post_thanks_navbar_search (1)post_thanks_postbit_info (1)postbit (1)postbit_onlinestatus (1)postbit_wrapper (1)showthread_list (1)spacer_close (1)spacer_open (1)tagbit_wrapper Phrase Groups Available: global inlinemod postbit posting reputationlevel showthread	Included Files: ./showthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/functions_bigthree.php ./includes/class_postbit.php ./includes/class_bbcode.php ./includes/functions_reputation.php ./includes/functions_threadedmode.php ./includes/functions_post_thanks.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_postinfo_query fetch_postinfo fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete showthread_start showthread_getinfo forumjump showthread_post_start showthread_query_postids_threaded showthread_threaded_construct_link showthread_query bbcode_fetch_tags bbcode_create showthread_postbit_create postbit_factory postbit_display_start post_thanks_function_post_thanks_off_start post_thanks_function_post_thanks_off_end post_thanks_function_fetch_thanks_start post_thanks_function_fetch_thanks_end post_thanks_function_thanked_already_start post_thanks_function_thanked_already_end fetch_musername postbit_imicons bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete postbit_display_complete post_thanks_function_can_thank_this_post_start tag_fetchbit_complete forumrules navbits navbits_complete showthread_complete
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