Maybe nobody knows the answer, or hte person who knows the answer has not been online.
PS Trying to get support by posting all over the forum, in many threads or even new threads, reporting posts to staff if there is no rule broken, or by sending random members a PM asking for support will very likely not get you an answer any faster, it will only irritate the people you are messaging.
Its not the staff's responsibility to fix the hack. It's the reponsibilitary of the creator of the hack and it is up to them on whether they want to support it or not