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Ships-Cat · #1 07-31-2009, 08:50 AM

A few of my members have been having problems logging in and some are complaining that the site keeps logging them out even when they click "remember me" - do you know if this is common and if so how do I go about fixing it?

Daisyboo · #2 07-31-2009, 09:31 AM

I had this yesterday after I upgraded to 3.8.4 (the probs loggin in)

My solution was to change the cookie domain to .yoursitename.com (or whatever yours is) make sure you use the first .

Ships-Cat · #3 08-01-2009, 07:14 AM

You mean 3.8.3? and I'll try that.

snakes1100 · #4 08-01-2009, 11:04 AM

Quote:

Originally Posted by Ships-Cat

A few of my members have been having problems logging in and some are complaining that the site keeps logging them out even when they click "remember me" - do you know if this is common and if so how do I go about fixing it?

Quote:

Originally Posted by Daisyboo

I had this yesterday after I upgraded to 3.8.4 (the probs loggin in)

My solution was to change the cookie domain to .yoursitename.com (or whatever yours is) make sure you use the first .

1. Have your users clear the cookies from their browsers.
2. Have them clear their temp internet files/cache from their browser.
3. Restart their browser, click the "remember me" box and log back in.

The cookie domain shouldn't really matter unless your running your site on a subdomain ie forums.site.com

Ships-Cat · #5 08-01-2009, 01:35 PM

First thing worked even though I'm on root (www.fmfamanager.com) - no subdomains

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