ONe of the main problems (that tufat didn't make me aware of) is that the default new member usergroup is the link up to usernames... Onces I gave my members the default new member usergroup as a secondary group it worked. Now people can log into the chat. My new members are moderated, then they are moved to a higher usergroup with more permissions. Because the members were in a higher usergroup as their primary group and were no longer attached to the "new member" usergroup that vbulletin has by default, then the chatters couldn't log in. They weren't recognized as members so their username and password wasn't linked to the chat.
It's all good now. It's working great.
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