vBulletin.org staff and vBulletin.com staff simply can not condone piracy and have to protect the IP of Jelsoft. If you run pirated files but have a license we require you to change your pirated files (nulled copy) with your legally licensed files. We can't provide any support for them.
Simply get the latest stable version of vBulletin, currently 3.6.8 PL2 and replace the files you run. At which point you're liable for support again.
If you steal a Ferrari, and then buy one, but drive the stolen one. .. It doesn't magically turn it into a non-stolen one.
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