Pioneer? More like steal (ever notice that most of their software contains a lot of "borrowed" vb code?). And their support isn't very good either.
Simply not true and borderline slanderous. In fact, PhotoPost code is so vastly different from vBulletin code that we are often critized for not copying their style! That we integrate with vBulletin (and was the first gallery software to do so) means that we share functionality with vBulletin, but to suggest that we have stolen code is simply irresponsible.
PhotoPost continues to release features that no other gallery has and has been innovating features for photo gallery software for years; the list of "firsts" in PhotoPost are extensive. PhotoPost has been out for more than 4 years and continues to provide timely updates.
As for support, most of those issues were resolved a very long time ago - the addition of new support staff coupled with a change in policies which make it easier for us to interact with our customers has led to a dramatic turnaround in our support relationship with our customers. If you look at the last 6 months you'll see a dramatically different support system than in years past.